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Beginner

Unable to dial extension in hunt group - UC540

Hi

I am having an issue with configuration of hunt groups can the [strike]Borg[/strike] Board help me? 

I have a new UC540 and have configured a hunt group with 2 members and associated extensions (2 just now - more to follow) - the users and extensions are in the group.  When dialling the primary extension internally, it does not connect - audible busy tones.

There is a soft key on the handset for logging in and out of the hunt group  - both phones display this

Hunt group extension = 234

3 phones configured - 302, 230, 240

302  and 240 are in hunt group

All phones can call each other

I used Cisco Config Assistant and Config Wizard to set it up

Here is the config:

ephone-hunt 1 peer

pilot 234

list 302, 240

final 888

timeout 8, 8

no-reg pilot

statistics collect

description Helpdesk


ephone  5

device-security-mode none

mac-address 1CDF.0F4A.9802

ephone-template 16

max-calls-per-button 2

username "user1" password 123456

type 502G

button  1:296

!

!

!

ephone  6

device-security-mode none

mac-address 1CDF.0F4A.980A

ephone-template 16

max-calls-per-button 2

username "user2" password 123456

type 502G

button  1:297

!

!

!

ephone  7

device-security-mode none

mac-address 1CDF.0F4A.9813

ephone-template 16

max-calls-per-button 2

username "user3" password 123456

type 502G

button  1:39


UC_540#sh ephone-hunt

Group 1

    type: peer

    pilot number: 234, peer-tag 20041

    list of numbers:

        302, aux-number A234A0000, # peers 1, logout 0, down 0

            peer-tag  dn-tag  rna  login/logout  up/down

             [20040     296    0       login      up  ]

        240, aux-number A234A0001, # peers 1, logout 0, down 0

            peer-tag  dn-tag  rna  login/logout  up/down

             [20042     297    0       login      up  ]

    final number: 888

    preference: 0

    preference (sec): 7

    timeout: 8, 8

    description: Helpdesk

    hops: 2

    next-to-pick: 2

    E.164 register: no pilot

    auto logout: no

    stat collect: yes

    callqueue display: continuously

    debug: no

Any thoughts please?

Thanks






Everyone's tags (4)
4 REPLIES 4
Highlighted
Beginner

Re: Unable to dial extension in hunt group - UC540

IS 302 and analog line? What type of role is setup for that FXS Port?

Brian

Highlighted
Beginner

Re: Unable to dial extension in hunt group - UC540

Hi

302 is the extension - the pilot number for the group internally is 234

FX0/1/0 and 0/1/1 are set to trunk - they will go to the exisiting BT lines when we swap out the existing kit for the UC540

Cheers

Highlighted

Re: Unable to dial extension in hunt group - UC540

I think what brian is asking is the FXS extension (302) operation mode.

Is it User Mode, COmmon Area, or FAX?

Highlighted
Beginner

Re: Unable to dial extension in hunt group - UC540

Hi

This was resolved by using the no ephone-hunt login command

Thanks for assisting