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ccbrogdon
Beginner

Upgrade from a UC520 to a UC560

My customer want to upgrade from a UC520 to a UC560.  Is it possible to copy the config from the UC520 and use it on the UC560 to save time to program it? Or will the UC560 need to be reprogrammed form scratch?

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majid omeir
Beginner

I had the same issue before if you backup configuration of UC520 by the CCA U will not be able to recover to uc560 , so i called Cisco the bad news they told me they do not support such type you have to built new system from scratch

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majid omeir
Beginner

I had the same issue before if you backup configuration of UC520 by the CCA U will not be able to recover to uc560 , so i called Cisco the bad news they told me they do not support such type you have to built new system from scratch

View solution in original post

I opened a case with the Partner Help Desk and they confirmed this. They stated,"Actually because the licensing structure is different from the UC520 (the entire SKU includes the licenses, you buy the licenses and apply them separately for 540/560), a running-config won't copy/paste properly".