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2023
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9
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upgrading SPA504G via UC500 and not SPA50x-30x-7-5-x

isiconsultants
Beginner
Beginner

Is there a way to upgrade the SPA504 using the UC540 system and not the SPA50x-30x-7-5-x application?  I have uploaded both the

SPA50x-30x-7-5-3 and SPA50x-30x-7-5-4 to the UC540 but the SPA504 will not download the new bin files; I guess I'll have to go direct from my laptop to the SPA504; unless anyone has done this successfully?

2 Accepted Solutions

Accepted Solutions

As far as the upgrade, should be able to drop on CCA

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

View solution in original post

https://supportforums.cisco.com/thread/2042409

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

View solution in original post

9 Replies 9

Tom Watts
Advisor
Advisor

Hi  isiconsultants, if the SPA50x phones are on less than 7.5.2 then you must upgrade to the 7.5.2 and then 7.5.4.

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

thanks for the quick reply Tom

the phone is on 7.5.2b...I'll try again and then try going direct from my laptop to the phone to upgrade from 7.5.2b to 7.5.4 so that the SPA504 can take advantage of the SPA500DS

thanks again,

Hector

As far as the upgrade, should be able to drop on CCA

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/