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Jon Snipes
Beginner

Usage profiles do not build out on User import

When importing a user through UPM the user is not pulling the device profile.  The user is grouping into the Correct Group Within the Site, but is not being assigned a phone or any other options.  I can build these out Manually and it does push to the CM. 

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Accepted Solutions

Jon,

Appreciat if you can mark this issue resolved.

Regards,

Sunil

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3 REPLIES 3
sbommaji
Beginner

Jon,

I hope this issue is resolved in our call today. Please confirm and mark the issue resolved

Thanks,

Sunil

Yes I have not had any further issues.  Issue was with Unified messages  being configured on the profile but not configured for the site.  I'm  glad to hear that this is a known issue that is being resolved.

Jon,

Appreciat if you can mark this issue resolved.

Regards,

Sunil

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