We have a recent UC320 install and auto attendant and listening to internal voicemails are all working. When a caller leaves a message from an external call, the voicemail box does pickup and allows them to leave the message. However, when a user selects their vm button/password and tries to listen to the new external voicemail, it does not give them option 1 to listen. Instead it goes right to option 2 - store the voicemail.
Any ideas?
