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Voicemail not working for incoming call

benjaminnunn
Level 1
Level 1

Incoming calls are sent to 6 phones simultaneously via a hunt group. One phone has voicemail set up but it only activates when called internally. The system is 9000/400 with spa941 phones.

The hunt group was set up using the wizard so it is my understanding that I need to set a call forward to activate after say, 12 seconds to that voicemail but I do not know the correct code/notation/language to invoke this outcome.

HELP!

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