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Get the latest Cisco news in this December issue of the Cisco Small Business Monthly Newsletter

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Beginner

Volume problem after reboot with SPA 50x-303, a bug?

Hi,

we have a weird problem, probably a bug. It happens in 504G, 508G and 303. The thing is that after rebooting all the volume: handset, ringer, headset and speaker (in User) go to 0 in the phone but not in the configuration. If you call you don't hear the ringer, but if you change something in the web configuration (so it is reloaded in the phone) and call, then you hear the ringer.

This began to happen after we start to use the Programmable Softkeys and XML functions.

We have firmware 7.4.9c.

Thank you.

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2 REPLIES 2
Cisco Employee

Volume problem after reboot with SPA 50x-303, a bug?

Diego,

I PMed you on trying a Release Candidate version of firmware.

Regards,

Randy Bordner

Beginner

Re: Volume problem after reboot with SPA 50x-303, a bug?

Hi,

Yes, I would love to.

Diego Betancor