I have just installed the VWIC-1MFT-E1-RF on my UC.
I don't see any action on the card leds when connecting the PRI from the provider, nor does the controller/interface serial showing on CLI.
It looks like the card hardware is not detected by the UC (though the CCA 2.0 presents the option to configure it, which I did). I have also tried to configure it on the CLI but the card type command is not available on global config - could it be a software issue or DOA?
Solved! Go to Solution.
Yes, its from Cisco (via certified disti).
Apart from the SKU (which I believe is only commercial label, but the internals are the same as the regular E1 VWIC), is it normal that I don't see the 'card type' command on global config? is it available only when a card is detected?
The card was inserted before the UC was started for the first time and I also reseated it once after power off. since its refurbished it could be dead on arriaval, but I want to make sure this is not a software upgrade/configuration issue before I go for an RMA.
I only now noticed the cards VWIC-1MFT-E1(-RF) not VWIC2-1MFT-T1/E1 so its first generation VWIC not second as marked supported on UC500 datasheet.
I'll run show diag to see if the hardware is somehow detected, can anyone confirm my current software does supports E1 card and its pure hardware compatibility?