04-05-2012 04:23 PM - edited 03-21-2019 05:37 AM
I have a current customer that is looking to launch a cloud based service CRM based on the Caller ID number of the calling party. I have scoured around and I can not find anything that will fit the bill for this customer. Fonality calls it Web Launcher. This is my next step.
Customer has a UC540.
Any ideas?
Thanks,
Kelly
04-05-2012 04:57 PM
I have just finished writing this exact application.
I will publish it soon with my other solutions on www.ciscoscripts.com
04-08-2012 10:01 PM
Install the Outlook Toolbar, this will load the Cisco TAPI. The web application then needs to use the Cisco TAPI to control the phone.
Sent from Cisco Technical Support iPad App
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