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WIP310 keeps ringing

farriskola
Level 1
Level 1

I have a WIP310 and a few SPA942's. I've noticed a few issues with the WIP310.

First,  I've noticed that whenever we have a call coming in, the 942's ring  right away, but it takes a few seconds before the WIP310 starts ringing.

I've  also noticed that if the a call is answered on one of the 942's, the  WIP310 will continue to ring for about 30 seconds even after the call is  answered.

Also,  if you are currently on a call with the WIP310, and another call comes  in, you can't hang up and answer the new incoming call because the  WIP310 doesn't ring. If you're on a 942 and a new call comes in, you can  hang up, and your phone will ring and you can answer the new call.

Are there any solutions to these issues? Do I need to change the configuration on my phone?

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