I always get the message, when I want to upgrade my WIP310 from 5.0.12 to 5.0.13
"DEVICE COULD NOT BE INITIALIZED"
Software download is correct, Phone switched-off,using Windows 7.
I have tried all, nothing helps.
I am chiming in here, as the upgrade (5.13....exe file) seems to work fine through XP, however, phone info keeps telling me it is still version 5.12....
Now, I have updated the phone only ones; do I need to repeat a couple of USB upgrades to get it on 5.13?
Other http and tftp upgrades through the web admin page does show a (very) quick message on the phone. But no success here either.
Can anyone shed some light here, before I touch any of my other WIP310 phones....
I figured it out: it was something else - The install package was correct v5.13; I now managed to update the phone through HTTP.
I forgot to disable Ext 1 for the upgrade procedure; this prohibits the phone to perform the upgrade.
You need to make sure that two settings on the web admin page are configured correctly:
On a HTTP or TFTP server, preferably on the same network as the phone itself, copy the firmware file WIP310-513.img (I have renamed the wip310-5.0.13-04-26-2010 file to make it myself a little easier)
Make sure you know the IP-address of the HTTP or TFTP server. For this explanation it's 22.214.171.124
From the web admin page on the phone itself, type the following command below. For this explanation, my phone has IP-address 126.96.36.199
On the phone itself, in the display you will see a progress status mesage as % complete and when it's done.
You now can (re-)configure the phone. That's it.
I don't have any experience with this FW upgrade yet; I truthfully hope this FW upgrade solves many of the registration and WiFi problems.
same problem here.
On windows 7 simply run executable firmware update as administrator. This solve
"DEVICE COULD NOT BE INITIALIZED" issue.
be sure to have
as Roel suggested ...
and , after reload, phone powered off
I try update on my OS X machine. But the img file do not open.
Error: Image not recognized
Have anyone got this? And found a solution?