12-17-2010 07:11 PM - edited 03-21-2019 03:25 AM
I am getting the "java.lang.NullPointerException" error in CCA 2.2(6) when I access the "voice" menu. I havn't been able to use any of the CCA versions since 2.2.2. For some reason 2.2(2) still works fine.
Attached are my UC520 config info and the CCA application log. Here is the java debug output.
java.lang.NullPointerException
at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.getAAExtensions(McebuVoiceInfo.java:956)
at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.validateRemoteExtensionAA(McebuVoiceInfo.java:1402)
at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.validateRemoteExtensionUniqueness(McebuVoiceInfo.java:1472)
at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.validateRemoteExtension(McebuVoiceInfo.java:1640)
at com.cisco.cpnm.features.defn.voiceconfig.VoiceExtensionWatch$CheckExtension.validateExtension(VoiceExtensionWatch.java:287)
at com.cisco.cpnm.features.defn.voiceconfig.VoiceExtensionWatch$CheckExtension.validate(VoiceExtensionWatch.java:195)
at com.cisco.cpnm.features.mcebu.defn.voiceipphone.IPPhoneParamUiImpl$IPPhoneEntry1.update(IPPhoneParamUiImpl.java:7422)
at java.util.Observable.notifyObservers(Unknown Source)
at com.cisco.cpnm.features.defn.voiceconfig.VoiceExtensionWatch.checkExtensions(VoiceExtensionWatch.java:375)
at com.cisco.cpnm.features.mcebu.defn.voiceipphone.IPPhoneParamUiImpl.updateMirrorFromDevice(IPPhoneParamUiImpl.java:1546)
at com.cisco.cpnm.frmwrk.gen.wd.WDComponent.updateMirrorFromDevice(WDComponent.java:572)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)
at com.cisco.cpnm.frmwrk.net.wd.EventAwareTask.updateMirrorFromDevice(EventAwareTask.java:371)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)
at com.cisco.cpnm.frmwrk.gen.wd.WDTabbedPane.updateMirrorFromDevice(WDTabbedPane.java:1007)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)
at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)
at com.cisco.cpnm.frmwrk.net.wd.EventAwareTask.updateMirrorFromDevice(EventAwareTask.java:371)
at com.cisco.cpnm.frmwrk.gen.wd.WDWidget$3.run(WDWidget.java:1288)
12-17-2010 07:22 PM
I would make sure you have the latest verison of Java installed.
12-17-2010 07:45 PM
I already checked that. I was .1 version out of date, so I updated, but that didn't change the result of the CCA error.
02-01-2011 02:59 PM
I couldn't fix this error so I ended up doing a complete re-install of our Cisco system using the latest softwarepack and CCA 3/ Now I have no java errors.
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