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Yet Another "java.lang.NullPointerException" error with CCA 2.2(6)

Brikers12
Level 1
Level 1

I am getting the "java.lang.NullPointerException" error in CCA 2.2(6) when I access the "voice" menu. I havn't been able to use any of the CCA versions since 2.2.2. For some reason 2.2(2) still works fine.

Attached are my UC520 config info and the CCA application log. Here is the java debug output.

java.lang.NullPointerException

at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.getAAExtensions(McebuVoiceInfo.java:956)

at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.validateRemoteExtensionAA(McebuVoiceInfo.java:1402)

at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.validateRemoteExtensionUniqueness(McebuVoiceInfo.java:1472)

at com.cisco.cpnm.features.mcebu.defn.cue.McebuVoiceInfo.validateRemoteExtension(McebuVoiceInfo.java:1640)

at com.cisco.cpnm.features.defn.voiceconfig.VoiceExtensionWatch$CheckExtension.validateExtension(VoiceExtensionWatch.java:287)

at com.cisco.cpnm.features.defn.voiceconfig.VoiceExtensionWatch$CheckExtension.validate(VoiceExtensionWatch.java:195)

at com.cisco.cpnm.features.mcebu.defn.voiceipphone.IPPhoneParamUiImpl$IPPhoneEntry1.update(IPPhoneParamUiImpl.java:7422)

at java.util.Observable.notifyObservers(Unknown Source)

at com.cisco.cpnm.features.defn.voiceconfig.VoiceExtensionWatch.checkExtensions(VoiceExtensionWatch.java:375)

at com.cisco.cpnm.features.mcebu.defn.voiceipphone.IPPhoneParamUiImpl.updateMirrorFromDevice(IPPhoneParamUiImpl.java:1546)

at com.cisco.cpnm.frmwrk.gen.wd.WDComponent.updateMirrorFromDevice(WDComponent.java:572)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)

at com.cisco.cpnm.frmwrk.net.wd.EventAwareTask.updateMirrorFromDevice(EventAwareTask.java:371)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)

at com.cisco.cpnm.frmwrk.gen.wd.WDTabbedPane.updateMirrorFromDevice(WDTabbedPane.java:1007)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:699)

at com.cisco.cpnm.frmwrk.net.wd.EventAwareTask.updateMirrorFromDevice(EventAwareTask.java:371)

at com.cisco.cpnm.frmwrk.gen.wd.WDWidget$3.run(WDWidget.java:1288)

3 Replies 3

mcasimirc63
Level 4
Level 4

I would make sure you have the latest verison of Java installed.

I already checked that. I was .1 version out of date, so I updated, but that didn't change the result of the CCA error.

Brikers12
Level 1
Level 1

I couldn't fix this error so I ended up doing a complete re-install of our Cisco system using the latest softwarepack and CCA 3/ Now I have no java errors.