Bom dia pessoal,
estou com um problema na minha telefonia desde que eu migrei meus equipamentos para equipamentos da Cisco. Estou utilizando dois roteadores 2921 com uma E1 cada, e algumas das minhas ligações estão falhando. Ao tentar efetuar uma ligação o telefone fica mudo, não toca e depois de um minuto cai a ligação.
Eu tentei suporte da Cisco e eles fizeram eu fazer upgrade do IOS mas não resolveu o problema. Também disseram que foi alocado mais recurso do que tinha disponivel, então foi redimensionado os recursos no roteador mas o problema persiste.
Também conversei com uma empresa que presta suporte mas eles não souberam identificar o problema (Eles são dos EUA e não conhecem nada de telefonia no Brasil), estou ficando sem opções então quem conseguir me ajudar eu agradeço muito.
No momento estou tentando contato com a Oi para me conseguir todas as informações de configuração possiveis, tanto o suporte da Cisco quanto o meu outro suporte disse que deve ser uma falha na configuração da controladora E1 nos roteadores. Nos logs a unica informação que eu vejo é:
Cisco Log Error: 000177: *Sep 26 13:03:36.908: hwic_t1e1_wic_bp_disconnect: disconnect failed
000178: *Sep 26 13:07:06.205: %FLEXDSPRM-3-TDM_CONNECT: failed to connect voice-port (0/0/0) to dsp_channel(0/0/7)
Quem puder rever minhas configurações e falar o que está errado... segue abaixo meu show run:
voice-card 0
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 nse force version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface Loopback2
bind media source-interface Loopback2
header-passing
midcall-signaling passthru
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 isac mode independent bit-rate 32000 framesize 30
codec preference 3 g729r8
!
!
!
!
voice translation-rule 1
rule 1 /.+\(....\)/ /\1/
!
voice translation-rule 2
rule 1 // /1000/
!
voice translation-rule 4
rule 1 /10001000/ /1000/
!
voice translation-rule 5
rule 1 /10001000/ /1000/
!
voice translation-rule 8
rule 1 // //
!
voice translation-rule 10
rule 1 // //
!
voice translation-rule 11
rule 1 // //
!
voice translation-rule 12
rule 1 // //
!
voice translation-rule 81
rule 1 // //
!
voice translation-rule 101
rule 1 // //
!
voice translation-rule 104
rule 1 // //
!
voice translation-rule 111
rule 1 // //
!
voice translation-rule 115
rule 1 // //
!
voice translation-rule 121
rule 1 // //
!
voice translation-rule 911
rule 1 // //
!
voice translation-rule 9111
rule 1 // //
!
!
voice translation-profile 10
translate calling 101
translate called 10
!
voice translation-profile 1000
translate called 2
!
voice translation-profile 11
translate calling 111
translate called 11
!
voice translation-profile 12
translate calling 121
translate called 12
!
voice translation-profile 4
translate calling 104
translate called 4
!
voice translation-profile 5
translate calling 105
translate called 5
!
voice translation-profile 8
translate calling 81
translate called 8
!
voice translation-profile 911
translate calling 9111
translate called 911
!
voice translation-profile strip
translate called 1
!
controller E1 0/0/0
framing NO-CRC4
line-termination 75-ohm
ds0-group 0 timeslots 1-15,17-31 type r2-digital r2-compelled ani
cas-custom 0
country brazil use-defaults
metering
category 2
answer-signal group-b 1
trunk-group R2
!
controller E1 0/0/1
clock source internal
pri-group timeslots 1-31
!
voice-port 0/0/0:0
translation-profile incoming strip
!
voice-port 0/0/1:15
translation-profile incoming 1000
!
!
sccp local Loopback2
sccp ccm 172.22.80.164 identifier 3 version 7.0
sccp ccm 10.10.214.10 identifier 2 version 7.0
sccp ccm 10.10.215.10 identifier 1 version 7.0
sccp ip precedence 3
sccp
!
sccp ccm group 1
bind interface Loopback2
associate ccm 2 priority 1
associate profile 3 register BRSP01-CONF
associate profile 2 register BRSP01-XCODE
associate profile 1 register BRSP01-MTP
registration timeout 180
keepalive timeout 180
connect retries 10
connect interval 3600
switchback method graceful
!
dspfarm profile 2 transcode universal
codec g729r8
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 20
associate application SCCP
!
dspfarm profile 3 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 2
associate application SCCP
!
dspfarm profile 1 mtp
codec isac
maximum sessions software 100
associate application SCCP
!
dial-peer voice 1 pots
incoming called-number .
direct-inward-dial
!
dial-peer voice 2 voip
preference 3
destination-pattern 1[0,4][0-4].$
session protocol sipv2
session target ipv4:10.10.215.10
incoming called-number .
voice-class codec 1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 3 voip
preference 1
destination-pattern 1[0,4][0-4].$
session protocol sipv2
session target ipv4:10.10.214.10
voice-class codec 1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 911 pots
translation-profile outgoing 911
destination-pattern 1..$
forward-digits 3
!
dial-peer voice 9111 pots
translation-profile outgoing 911
destination-pattern 91..$
forward-digits 3
!
dial-peer voice 8 pots
translation-profile outgoing 8
destination-pattern 9[2-5].......$
forward-digits 8
no resource guarantee
!
dial-peer voice 10 pots
translation-profile outgoing 10
destination-pattern 90[1-9][1-9]........$
prefix 031
!
dial-peer voice 11 pots
translation-profile outgoing 11
destination-pattern 90[1-9][1-9][6-9]........
port 0/0/1:15
prefix 031
!
dial-peer voice 12 pots
translation-profile outgoing 12
destination-pattern 900T
prefix 0031
!
dial-peer voice 9 pots
translation-profile outgoing 8
destination-pattern 9[6-9].......
port 0/0/1:15
!
dial-peer voice 13 pots
translation-profile outgoing 10
destination-pattern 90800T
prefix 0800
!
dial-peer voice 14 pots
translation-profile outgoing 10
destination-pattern 90300.......
prefix 0300
!
dial-peer voice 4 voip
translation-profile outgoing 4
preference 3
destination-pattern 10001000$
session protocol sipv2
session target ipv4:10.10.215.10
incoming called-number .
voice-class codec 1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 5 voip
translation-profile outgoing 5
preference 1
destination-pattern 10001000$
session protocol sipv2
session target ipv4:10.10.214.10
voice-class codec 1
dtmf-relay rtp-nte
no vad
!
!
!
telephony-service
protocol mode ipv4
sdspfarm units 3
sdspfarm transcode sessions 13
sdspfarm tag 1 BRSP01-MTP
sdspfarm tag 2 BRSP01-XCODE
sdspfarm tag 3 BRSP01-CONF
srst mode auto-provision all
max-ephones 110
max-dn 400
ip source-address 10.255.143.11 port 2000
system message Failover Mode - SRST
time-zone 17
date-format dd-mm-yy
max-conferences 2 gain -6
transfer-system full-blind
transfer-pattern .T
secondary-dialtone 9
!
!
