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Transfervm softkey option greyed out or not supporting on CP-8851 CUCM 11.5

vibinanto86
Level 1
Level 1

I am trying to configure Transfervm softkey on CP-8851. But none of softkey supports this feature . cucm version is 11.5

Its a SIP phone. Does this feature supports on CUCM 11.5. Idivert feature is working. But customer needs transfervm option as they can press this button and can send the call to desired vm box of other users.

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