Anyconnect VPN problem

[marcio.tormente]

Hello friends.

I made a Site-to-client VPN and was working fine, but now when the custome try to connect the follow msg appear:

"The AnyConnect package on the secure gateway could not be located. You may
be experiencing network connectivity issues. Please try connecting again."

I made some research and I found the follow description for this error:

Solution

In order to resolve this error message, verify whether the Operating System (OS) that is used on the client machine is supported by the AnyConnect client. For complete information on supported software, refer to the System Requirements section in theAnyConnect Release Notes.

If the OS is supported, then verify if the AnyConnect package is specified in the WebVPN configuration or not. See the Anyconnect package unavailable or corrupted section of this document for more information.

My customer is not using Linux, only Windows

I´m not specialize in firewall, for this reason I have no ideia what´s going on.

[jomar050485 · Accepted solution]

Try this and see if it helps:

http://www.petenetlive.com/KB/Article/0000406

[marcio.tormente]

Jomar,

thanks for your support, now if I try to connect with local autentication is OK, but if I change to connect using AD, is not working, I don´t know if one error have relation with this first one.

[jomar050485]

Hello,

That probably isn't related but check to see that you have the appropriate authentication server specified under the tunnel-group you are using for AnyConnect