cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3403
Views
0
Helpful
2
Replies
Highlighted
Beginner

ASDM: unable to launch device manager | deviceinfo.conf & certificates

Hi,

I am trying to connect to a Cisco firewall and I need to use ASDM to make this happen. First of all my colleague is able to do this with ASDM but off course not me.

I have JRE 9.0.1 installed and Cisco ASDM-IDM Launcher v1.5(71) following the links provided by the https://X.X.X.X/admin page. After figuring out which part of Java I needed I was finally able to startup ASDM but this throws some errors.

During startup I get this:

 

java.lang.ClassNotFoundException: com.sun.javaws.proxy.InternetProxy
	at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(Unknown Source)
	at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(Unknown Source)
	at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
	at java.base/java.lang.Class.forName0(Native Method)
	at java.base/java.lang.Class.forName(Unknown Source)
	at com.cisco.launcher.ClassUtil.for(Unknown Source)
	at com.cisco.launcher.ClassUtil.initExecutionEnvironment(Unknown Source)
	at com.cisco.launcher.s.if(Unknown Source)
	at com.cisco.launcher.Launcher.main(Unknown Source)
Local Launcher Version = 1.5.71
Local Launcher Version Display = 1.5(71)
Cannot read profile file C:\Users\ICT\.asdm\data\deviceinfo.conf.

This might not be the issue but I just wanted to include it, I tried creating a deviceinfo.conf file on that location and the error was gone but off course the file had no data.

After filling out device IP and password I get this, please note username is NOT filled in, this is setup like this.

OK button clicked
java.lang.ClassNotFoundException: com.sun.javaws.security.X509JavawsTrustManager
	at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(Unknown Source)
	at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(Unknown Source)
	at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
	at java.base/java.lang.Class.forName0(Native Method)
	at java.base/java.lang.Class.forName(Unknown Source)
	at com.cisco.launcher.w.a(Unknown Source)
	at com.cisco.launcher.s.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.setPressed(Unknown Source)
	at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
	at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
	at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.Component.processEvent(Unknown Source)
	at java.desktop/java.awt.Container.processEvent(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.EventQueue.access$500(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
java.lang.ClassNotFoundException: com.sun.javaws.security.CertificateHostnameVerifier
	at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(Unknown Source)
	at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(Unknown Source)
	at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
	at java.base/java.lang.Class.forName0(Native Method)
	at java.base/java.lang.Class.forName(Unknown Source)
	at com.cisco.launcher.n.if(Unknown Source)
	at com.cisco.launcher.n.a(Unknown Source)
	at com.cisco.launcher.s.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.setPressed(Unknown Source)
	at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
	at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
	at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.Component.processEvent(Unknown Source)
	at java.desktop/java.awt.Container.processEvent(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.EventQueue.access$500(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.ssl.Alerts.getSSLException(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.checkServerCerts(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processLoop(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.processInputRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
	at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
	at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
	at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
	at com.cisco.launcher.s.new(Unknown Source)
	at com.cisco.launcher.s.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.setPressed(Unknown Source)
	at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
	at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
	at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.Component.processEvent(Unknown Source)
	at java.desktop/java.awt.Container.processEvent(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.EventQueue.access$500(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
	at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
	at java.base/sun.security.validator.Validator.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
	... 54 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
	at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
	... 60 more
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.ssl.Alerts.getSSLException(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.checkServerCerts(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processLoop(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.processInputRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
	at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
	at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
	at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
	at com.cisco.launcher.s.new(Unknown Source)
	at com.cisco.launcher.s.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
	at java.desktop/javax.swing.DefaultButtonModel.setPressed(Unknown Source)
	at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
	at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
	at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.Component.processEvent(Unknown Source)
	at java.desktop/java.awt.Container.processEvent(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
	at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
	at java.desktop/java.awt.EventQueue.access$500(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
	at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
	at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
	at java.base/sun.security.validator.Validator.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
	... 54 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
	at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
	... 60 more
Trying for ASDM Version file; url = https://192.168.144.90/admin/
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.ssl.Alerts.getSSLException(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.checkServerCerts(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processLoop(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.processInputRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
	at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
	at com.cisco.launcher.y.a(Unknown Source)
	at com.cisco.launcher.y.if(Unknown Source)
	at com.cisco.launcher.r.a(Unknown Source)
	at com.cisco.launcher.s.do(Unknown Source)
	at com.cisco.launcher.s.null(Unknown Source)
	at com.cisco.launcher.s.new(Unknown Source)
	at com.cisco.launcher.s.access$000(Unknown Source)
	at com.cisco.launcher.s$2.a(Unknown Source)
	at com.cisco.launcher.g$2.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
	at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
	at java.base/sun.security.validator.Validator.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
	... 24 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
	at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
	... 30 more
Trying for IDM. url=https://192.168.144.90/idm/idm.jnlp/
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.ssl.Alerts.getSSLException(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.fatalSE(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.checkServerCerts(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
	at java.base/sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processLoop(Unknown Source)
	at java.base/sun.security.ssl.Handshaker.processRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.processInputRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
	at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
	at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
	at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
	at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
	at com.cisco.launcher.w.a(Unknown Source)
	at com.cisco.launcher.s.for(Unknown Source)
	at com.cisco.launcher.s.new(Unknown Source)
	at com.cisco.launcher.s.access$000(Unknown Source)
	at com.cisco.launcher.s$2.a(Unknown Source)
	at com.cisco.launcher.g$2.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
	at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
	at java.base/sun.security.validator.Validator.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
	at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
	... 23 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
	at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
	at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
	... 29 more

Yeah it points to some certificate issue, my favorite kind of error :'(

I tried adding the URL to my trusted sites, importing certificates into Java Control Panel and my browsers, looking online for a solution but nothing helped. Some Cisco article noted I should get a popup to create a self-signed certificate but I never got that message even though I reinstalled it quite a lot of times.

I am out of idea's, all help is greatly appreciated.

Kind regards,
Mr IT Guy

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Advocate

Re: ASDM: unable to launch device manager | deviceinfo.conf & certificates

Hi @Mr IT Guy

Usually the process is way more simple. You're probably facing some issue with your java.  I'd try to reinstall it then lower the security and add firewall ip address on the site list.

 

-If I helped you somehow, please, rate it as useful.-

2 REPLIES
VIP Advocate

Re: ASDM: unable to launch device manager | deviceinfo.conf & certificates

Hi @Mr IT Guy

Usually the process is way more simple. You're probably facing some issue with your java.  I'd try to reinstall it then lower the security and add firewall ip address on the site list.

 

-If I helped you somehow, please, rate it as useful.-

Beginner

Re: ASDM: unable to launch device manager | deviceinfo.conf & certificates

Thanks, that solved it for me. Seems I had 2 versions of Java installed.

 

Mr IT Guy

CreatePlease to create content
Ask the Expert- MPLS troubleshooting