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Cisco AnyConnect Connection Abort

MaxMueller9193
Level 1
Level 1

Hi,

I use AnyConnect as an End-to-Site VPN to connect to my companies network from my home connection.

After resetting my notebook I get disconnects regularly. I then have to reconnect with the VPN manually.

The windows event logs returned this warning and error:

 

Tunnel level reconnect reason code 13:
Loss of contact with the gateway.
Caching reconnect reason for IPsec

Function: CIPsecTunnelStateMgr::OnTunnelStatusChange
File: IPsecTunnelStateMgr.cpp
Line: 1220
Invoked Function: Tunnel status change callback status
Return Code: -27459567 (0xFE5D0011)
Description: IPSECPROTOCOL_ERROR_IKE_SA_FAILURE

Do you have any idea what this could be or how to fix this?

Does the software produce any logs I can look at?

 

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