Cisco Anyconnect install WIN10 fail "anyconnect-win-4.1.04011-web-deploy-k9"

[rexxma]

hi 

New Win10 upgrade from Win7 without data or application left on the new system. Install "anyconnect-win-4.1.04011-web-deploy-k9.exe" fail. Error: "there is a problem with this Windows Installer package. A program run of the setup did not finish as expected. Contact your support personnel or package vendor"

I can install it from Win 7 without problem "anyconnect-win-4.1.04011-web-deploy-k9.exe"

Apllication error: Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon64_ndis6_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA 

Ran ifcleanup.x64 , reboot & reinstall still fail

Anyone can help? Also attached the Cisco Anyconnect error log for reference check.

[Marius Gunnerud]

Have you seen the solution provided by this website? https://www.tecklyfe.com/cisco-anyconnect-fails-install-upgrade-windows-10-anniversary-update/

Hope it helps

[rexxma]

thanks for reply. I did not see the folder under "C:\Windows\System32\DriverStore\FileRepository\vpn..." even those, I have deleted all file name with vpn  under that folder  and restart PC will still get the same error message. 

"Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon64_ndis6_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA "

This anyconnect exe can be install on win7 without problem.

Attached new cicso event log for reference

Thanks!!!