CUCM OS password reset

[Waheed Qaisar]

Hello!

i have CUCM 7.1.3.30000-1, Subscriber and publisher. unfortunately OS password is not working. can you help me to tell the method of resting my OS Admin password.

[balaji.bandi]

There is good document for referfence :

https://community.cisco.com/t5/collaboration-voice-and-video/cucm-passwords-and-password-recovery/ta-p/3162863

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213527-changing-cucm-os-admin-and-security-pass.html

[Waheed Qaisar]

my machine is in this state

CUCM login:

which user name and password will work in this state. i have only CCMmanager password that is application password

[Waheed Qaisar]

username: pwrecovery

password: pwreset

solved my problem

[Waheed Qaisar]

username: pwrecovery          password: pwreset                             PROBLEM SOLVED

[balaji.bandi]

if the problem resolve make it as resolved so other coomunity member can reference this solution.