After much to-ing and fro-ing, we were finally able to console into the
Cisco VPN 3020 Concentrator and login with the "admin" user account.
However to our surprise, we weren't able to gain full admin privileges to all areas
of the menu (see below).
For example, we are trying to turn off TACACS+ authentication by going to
Administration > Access Rights but that option is not available. We'd also
like to get a backup of the unit but the File Management isn't available.
Has anybody encountered this before and what can we do to gain full ADMIN access
given that we've logged in as the ADMIN user already???? Cisco has knocked back out
TAC case because the unit is no longer supported.
4) Save changes to Config file
5) Help Information
drdbwdcvpncon01: Main -> 2
-) Administer Sessions
-) Software Update
-) System Reboot
-) Reboot Status
-) Access Rights
-) File Management
-) Certificate Management
VPN Concentrator Type: 3020
Cisco Systems, Inc./VPN 3000 Concentrator Series Version 4.0.Rel Mar 25 2003 15:45:12
Cisco Systems, Inc./VPN 3000 Concentrator Version 4.7.2.L Jun 11 2007 11:40:29
Up For 28d 21:07:38
Up Since 08/13/2012 11:35:41
RAM Size: 512 MB (Memory Status: Green)
Fan | Temperature
Fan 1 Fan 2 | CPU Cage
3668 RPM 3649 RPM 28C/82F 28C/82F
Do you have access to the TACACS server?
If you do, it's possible that the admin rights for the "admin" account of the VPN Concentrator is configured on the TACACS server, and you can just change it from Restricted access (Read only) access to Full access.
VPN3000 has reached his end of life last week, It's now an obsolete and unsupported device.
U might give a try via the console