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Problems installing Anyconnect with CSD on MAC

mtrcek
Level 1
Level 1

Hi,

Our customer is having problems with installing Anyconnect with CSD on MAC. Here is log file:

libcsd.log:

[Mon Jan 28 11:09:13.433 2013][libcsd][debug][hs_download_file_to_buffer] attempting to download file: /CACHE/sdesktop/hostscan/darwin_i386/manifest

[Mon Jan 28 11:09:13.433 2013][libcsd][debug][hs_transport_setpeer] setting peer

[Mon Jan 28 11:09:13.433 2013][libcsd][debug][hs_transport_setpeer] setting l2 peer: (https://yyy.xxx.si)

[Mon Jan 28 11:09:13.434 2013][libcsd][debug][hs_transport_setpeer] setting peer done. peer = https://yyy.xxx.si, referrer = https://yyy.xxx.si

[Mon Jan 28 11:09:13.434 2013][libcsd][debug][hs_transport_setredircount] setting redirects

[Mon Jan 28 11:09:13.434 2013][libcsd][debug][hs_transport_setredircount] setting redirects: (10)

[Mon Jan 28 11:09:13.434 2013][libcsd][debug][hs_transport_setredircount] setting redirects done

[Mon Jan 28 11:09:13.434 2013][libcsd][debug][hs_transport_get] sending get request

[Mon Jan 28 11:09:13.473 2013][libcsd][debug][hs_transport_curl_get] libcurl error: Error

It looks like there should be an redirection for downloading file and it cannot be done. Any idea?

ASA version:

IOS:  8.4(2)

CSD:  3.6.6228

Anyconnect:  3.1.02026

MAC:

MAC OSX: 10.8.2  with latest updates

Kernel: Darwin  12.2.0

Kernel boot: x86_64

AnyConnect on MAC:

Anyconnect client: 3.1.02026

           Components:          VPN, DART and Posture

BR,  M.

1 Reply 1

mtrcek
Level 1
Level 1

Our customer made some more tests and now the results are like this:

When they are accessing ASA ssl/vpn for the first time, everything works fine. Anyconnect is downloaded, CSD starts like it should, but when they disconnect and trying to make connection again, they are getting this error message that I already post it. When they uninstall Anyconnect and starts from the beginning it works fine, again for the first time.

Since, we are not having expirience with MACs, any help or hint would be appreciated.

BR,  Marko

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