Unable to laucnh device manager error on Cisco ASA 5505

[CiscoPurpleBelt]

So I receive "Unable to launch device manager from 192.168.1.2 error every time I try to log into my lab ASA via ASDM launcher. See attachment.

I have removed and re-stalled JAVA version 8, add the https://192.168.1.2/  in the exception site list under Security tab in the Java Control pane. but issue persists. Below is from the JAVA icon log from the launcher. Any ideas?

Using JRE version 11.0.2 Java HotSpot(TM) 64-Bit Server VM
User home directory = C:\Users\ryana
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
q: hide console
s: dump system properties
----------------------------------------------------
OK button clicked
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:128)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:321)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:264)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:259)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:642)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:461)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:361)
at java.base/sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421)
at java.base/sun.security.ssl.TransportContext.dispatch(TransportContext.java:178)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:164)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1152)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1063)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:402)
at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1581)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1509)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:245)
at com.cisco.launcher.s.new(Unknown Source)
at com.cisco.launcher.s.actionPerformed(Unknown Source)
at java.desktop/javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1967)
at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2308)
at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:405)
at java.desktop/javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:262)
at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:279)
at java.desktop/java.awt.Component.processMouseEvent(Component.java:6632)
at java.desktop/javax.swing.JComponent.processMouseEvent(JComponent.java:3342)
at java.desktop/java.awt.Component.processEvent(Component.java:6397)
at java.desktop/java.awt.Container.processEvent(Container.java:2263)
at java.desktop/java.awt.Component.dispatchEventImpl(Component.java:5008)
at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2321)
at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4918)
at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Container.java:4547)
at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Container.java:4488)
at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2307)
at java.desktop/java.awt.Window.dispatchEventImpl(Window.java:2772)
at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:772)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:721)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:715)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:95)
at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:745)
at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:743)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:742)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:290)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)
at java.base/sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:321)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:221)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:626)
... 52 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.base/java.security.cert.CertPathBuilder.build(CertPathBuilder.java:297)
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
... 58 more
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:128)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:321)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:264)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:259)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:642)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:461)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:361)
at java.base/sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421)
at java.base/sun.security.ssl.TransportContext.dispatch(TransportContext.java:178)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:164)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1152)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1063)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:402)
at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1581)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1509)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:245)
at com.cisco.launcher.s.new(Unknown Source)
at com.cisco.launcher.s.actionPerformed(Unknown Source)
at java.desktop/javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1967)
at java.desktop/javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2308)
at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:405)
at java.desktop/javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:262)
at java.desktop/javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:279)
at java.desktop/java.awt.Component.processMouseEvent(Component.java:6632)
at java.desktop/javax.swing.JComponent.processMouseEvent(JComponent.java:3342)
at java.desktop/java.awt.Component.processEvent(Component.java:6397)
at java.desktop/java.awt.Container.processEvent(Container.java:2263)
at java.desktop/java.awt.Component.dispatchEventImpl(Component.java:5008)
at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2321)
at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4918)
at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Container.java:4547)
at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Container.java:4488)
at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2307)
at java.desktop/java.awt.Window.dispatchEventImpl(Window.java:2772)
at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:772)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:721)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:715)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:95)
at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:745)
at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:743)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:742)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:290)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)
at java.base/sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:321)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:221)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:626)
... 52 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.base/java.security.cert.CertPathBuilder.build(CertPathBuilder.java:297)
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
... 58 more
Trying for ASDM Version file; url = https://192.168.1.2/admin/
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:128)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:321)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:264)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:259)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:642)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:461)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:361)
at java.base/sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421)
at java.base/sun.security.ssl.TransportContext.dispatch(TransportContext.java:178)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:164)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1152)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1063)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:402)
at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:163)
at com.cisco.launcher.y.a(Unknown Source)
at com.cisco.launcher.y.if(Unknown Source)
at com.cisco.launcher.r.a(Unknown Source)
at com.cisco.launcher.s.do(Unknown Source)
at com.cisco.launcher.s.null(Unknown Source)
at com.cisco.launcher.s.new(Unknown Source)
at com.cisco.launcher.s.access$000(Unknown Source)
at com.cisco.launcher.s$2.a(Unknown Source)
at com.cisco.launcher.g$2.run(Unknown Source)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:290)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)
at java.base/sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:321)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:221)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:626)
... 23 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.base/java.security.cert.CertPathBuilder.build(CertPathBuilder.java:297)
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
... 29 more
Trying for IDM. url=https://192.168.1.2/idm/idm.jnlp/
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:128)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:321)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:264)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:259)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:642)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:461)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:361)
at java.base/sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421)
at java.base/sun.security.ssl.TransportContext.dispatch(TransportContext.java:178)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:164)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1152)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1063)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:402)
at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1581)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1509)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:245)
at com.cisco.launcher.w.a(Unknown Source)
at com.cisco.launcher.s.for(Unknown Source)
at com.cisco.launcher.s.new(Unknown Source)
at com.cisco.launcher.s.access$000(Unknown Source)
at com.cisco.launcher.s$2.a(Unknown Source)
at com.cisco.launcher.g$2.run(Unknown Source)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:290)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)
at java.base/sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:321)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:221)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:626)
... 22 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.base/java.security.cert.CertPathBuilder.build(CertPathBuilder.java:297)
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
... 28 more

[bern81]

Hi,

Did you install the ASDM file in the ASA Flash and pointed to it?

I presume you are trying to connect from inside.

Is the inside IP pingable from your desktop?

I saw some threads talking about changing the SSL Ciphers to 3DES ...

Please rate if answer is helpful

[CiscoPurpleBelt · Accepted solution]

Sorry forgot to update this post. Yes I did all of those things. I pretty much deleted JAVA and re-installed the same latest version (8) and everything worked.