10-15-2018 09:31 PM
One of the client is getting following error when trying anyconnect.
They are connected to an external broadband connection.
"connection attempt has timed out.Please verify internet"
Any help on this will be helpful. Thanks.
Solved! Go to Solution.
10-19-2018 01:28 PM
Hello @suthomas1,
I would suggest to get the DART for the machine since the problem is only one PC, I think the tshoot should be focused on the PC, here is the link for the DART: https://community.cisco.com/t5/security-documents/how-to-collect-the-dart-bundle-for-anyconnect/ta-p/3156025
Upload the file and we can check what is the problem.
HTH
Gio
View solution in original post
10-15-2018 10:52 PM
are other clients able to connect sucessfully, to the same IP/hostname?
what product is this terminating on ? ASA?
have you got the anyconnect client logs?
cheers
10-16-2018 06:08 AM
this is only single user.
it is an asa 5520, where to look for anyconnect logs?
10-16-2018 05:46 PM
run a debug webvpn anyconnect 255 on the asa and let user attempt to connect.
add output to post, so we can analyse/
the client itself contains a connection log as well.
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