ACS Remote agent problem

[tornido9999]

Hi,

I have problem with acs remote agent authentication for VPN connection, i want to delete the agent and point it to another server i click on this remote agent and then delete and apply it gave me the below error:

This Agent is being used for NT Authentication, this must be re-configured before it can be deleted

What should i do to delete it ??

i also want to ssh to device what is the default username and password ?

thanksssssssssssss

[Eugene Khabarov · Accepted solution]

what is the version of ACS do you use?

For 4.2/4.1 Look at

External Users Database ->

Database Configuration ->

Windows Database ->

External User Database Configuration ->

Windows User Database Configuration ->

Windows Remote Agent Selection

And remove agents here.

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[tornido9999]

Thanksssssssssssss

I have another problem, i can access GUI of ACS 4.2.1 Appliance (Not windows based), i want to access the ssh of this device i dont have username and password can i create or set this through GUI interface ???

thanksssss  again

[Eugene Khabarov]

Hi!

Appliance administrator can be added only througth CLI.

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[tornido9999]

Hi, is there any solution i can do to solve this problem, i dont have CLI password ?

[Eugene Khabarov]

Yes, it is possible.

Here is password recovery procedure described:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/4.2/installation/guide/solution_engine/admap.html#wp1048831

http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_password_recovery09186a00801ece5f.shtml

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