When executing the AnyConnect client on my Mac I receive an error "No components loaded. Quitting application" and can not do anything with the client. I have been unable to resolve this issue for the last week. Have exhausted google, my internal support staff and search in these forums. Any insight would be appreciated.
My environment:
Macbook Pro, MacOD High Sierra, 10.13.6
AnyConnect version: 4.6.03049
Remedial steps already taken (with no effect):
Remove via anyconnect script, reinstall client
Remove cia anyconnect script, delete /opt/cisco, ~/.cisco, ~/.anyconnect reinstall client
Reinstall MacOS via recovery, remove client (see above), reinstall client
Transcript from console (sorry for the long dump):
default 12:25:43.214137 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x60400024c330 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x6040000043f0>; userInfo = {
NSWorkspaceApplicationKey = "<NSRunningApplication: 0x60400010b250 (com.cisco.Cisco-AnyConnect-Secure-Mobility-Client - 5971)>";
}}
default 12:25:51.753864 -0500 launchservicesd CHECKIN:0x0-0x369369 6349 com.cisco.Cisco-AnyConnect-Secure-Mobility-Client
default 12:25:51.802067 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x6000002491b0 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x6040000043f0>; userInfo = {
NSWorkspaceApplicationKey = "<NSRunningApplication: 0x600000106030 (com.cisco.Cisco-AnyConnect-Secure-Mobility-Client - 6349)>";
}}
default 12:25:51.848636 -0500 Cisco AnyConnect Secure Mobility Client args: (
"/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app/Contents/MacOS/Cisco AnyConnect Secure Mobility Client"
)
error 12:25:51.962044 -0500 Cisco AnyConnect Secure Mobility Client AEGetDescData of non-desc type 'reco' not a good idea
default 12:25:51.971381 -0500 Cisco AnyConnect Secure Mobility Client applicationShouldOpenUntitledFile sender: <ACApplication: 0x60400011fe30>
default 12:25:51.971474 -0500 Cisco AnyConnect Secure Mobility Client applicationOpenUntitledFile theApplication: <ACApplication: 0x60400011fe30>
default 12:25:51.971538 -0500 Cisco AnyConnect Secure Mobility Client showMainWindow sender: <ACAppDelegate: 0x7f9133c1ac10>
default 12:25:51.972059 -0500 Cisco AnyConnect Secure Mobility Client AnyConnect applicationDidFinishLaunching
default 12:25:51.976332 -0500 Cisco AnyConnect Secure Mobility Client (
"UIHistory_2019.02.15.12.09.08.755.txt",
"UIHistory_2019.02.15.11.52.49.139.txt",
"UIHistory_2019.02.15.11.44.16.794.txt",
"UIHistory_2019.02.15.10.13.30.638.txt",
"UIHistory_2019.02.14.12.29.18.364.txt"
)
default 12:25:51.977210 -0500 Cisco AnyConnect Secure Mobility Client Generating new UI log File: /Users/josh 1/.cisco/vpn/log/UIHistory_2019.02.15.12.25.51.972.txt
default 12:25:51.995734 -0500 Cisco AnyConnect Secure Mobility Client NSWindow warning: adding an unknown subview: <TitlebarView: 0x6040001296a0>. Break on NSLog to debug.
default 12:25:51.998232 -0500 Cisco AnyConnect Secure Mobility Client Call stack:
(
0 AppKit 0x00007fff3fa50285 -[NSThemeFrame addSubview:] + 109
1 AppKit 0x00007fff3fa500c2 -[NSView addSubview:positioned:relativeTo:] + 214
2 AppKit 0x00007fff4028c561 -[NSThemeFrame addSubview:positioned:relativeTo:] + 42
3 Cisco AnyConnect Secure Mobility Client 0x000000010a595de8 Cisco AnyConnect Secure Mobility Client + 220648
4 Cisco AnyConnect Secure Mobility Client 0x000000010a59600c Cisco AnyConnect Secure Mobility Client + 221196
5 Cisco AnyConnect Secure Mobility Client 0x000000010a595a44 Cisco AnyConnect Secure Mobility Client + 219716
6 AppKit 0x00007fff3fab4af4 -[NSWindowTemplate nibInstantiate] + 491
7 AppKit 0x00007fff3fa07e18 -[NSIBObjectData instantiateObject:] + 288
8 AppKit 0x00007fff3fa073c9 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 582
9 AppKit
default 12:25:52.000506 -0500 Cisco AnyConnect Secure Mobility Client Function: init File: ../../vpn/Common/i18n/MsgCatalog.cpp Line: 373 initialized catalog: AnyConnect with locale: en-us
default 12:25:52.005699 -0500 Cisco AnyConnect Secure Mobility Client PluginLoader loadPlugins
default 12:25:52.008803 -0500 Cisco AnyConnect Secure Mobility Client PluginManager: Plugin Monitoring Started
default 12:25:52.008867 -0500 Cisco AnyConnect Secure Mobility Client Function: loadModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1140 Loading plugin libvpnapishim.dylib
default 12:25:52.057954 -0500 Cisco AnyConnect Secure Mobility Client Trust evaluate failure: [ca1 GrayListedKey]
default 12:25:52.058584 -0500 Cisco AnyConnect Secure Mobility Client SecStaticCode: verification failed (trust result 5, error -2147409622)
default 12:25:52.058730 -0500 Cisco AnyConnect Secure Mobility Client MacOS error: -2147409622
default 12:25:52.061577 -0500 Cisco AnyConnect Secure Mobility Client MacOS error: -2147409622
error 12:25:52.063933 -0500 Cisco AnyConnect Secure Mobility Client Function: checkValidity File: ../../vpn/CommonCrypt/VerifyFileSignatureMac.cpp Line: 248 Invoked Function: SecStaticCodeCheckValidity FAILED Return Code: -31391730 (0xFE21000E) Description: CERTIFICATE_ERROR_SIGN_VERIFY_FAILED
error 12:25:52.065828 -0500 Cisco AnyConnect Secure Mobility Client Function: Open File: ../../vpn/Common/SignFile.cpp Line: 166 Invoked Function: CSignFile::getBinaryLength Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN
error 12:25:52.065859 -0500 Cisco AnyConnect Secure Mobility Client Function: ExtractTLV_File File: ../../vpn/CommonCrypt/VerifyFileSignatureOpenSSL.cpp Line: 408 Invoked Function: CSignFile::Open Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN
error 12:25:52.065884 -0500 Cisco AnyConnect Secure Mobility Client Function: IsValid File: ../../vpn/CommonCrypt/VerifyFileSignatureOpenSSL.cpp Line: 151 Invoked Function: ExtractTLV_File Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN File (/opt/cisco/anyconnect/bin/plugins/libvpnapishim.dylib)
default 12:25:52.065926 -0500 Cisco AnyConnect Secure Mobility Client Function: loadModule File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1210 Invoked Function: IVerifyFileSignature::IsValid Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN Code-signing check failed, "/opt/cisco/anyconnect/bin/plugins/libvpnapishim.dylib" will not be loaded
error 12:25:52.065947 -0500 Cisco AnyConnect Secure Mobility Client Function: loadModulesWithInterface File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 1088 Invoked Function: PluginLoader::loadModule Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN
default 12:25:52.065967 -0500 Cisco AnyConnect Secure Mobility Client Function: instantiateInterfaces File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 962 Invoked Function: PluginLoader::loadModulesWithInterface Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN com.cisco.anyconnect.presentation
error 12:25:52.065987 -0500 Cisco AnyConnect Secure Mobility Client Function: CreateAllInstances File: ../../vpn/Common/Utility/PluginLoader.cpp Line: 515 Invoked Function: PluginLoader::instantiateInterfaces Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN com.cisco.anyconnect.presentation
error 12:25:52.066009 -0500 Cisco AnyConnect Secure Mobility Client Function: -[PluginManager loadPlugins:] File: /tmp/build/thehoff/Logan_MR30.459507146654/Logan_MR3/GUI/GUI/Darwin/ACGUI/AnyConnect-UI/PluginManager.mm Line: 956 Invoked Function: PluginLoader::CreateAllInstances Return Code: -33554421 (0xFE00000B) Description: GLOBAL_ERROR_UNKNOWN
