08-12-2015 01:10 PM - edited 02-21-2020 08:23 PM
I can no longer connect with AnyConnect by profile name. I can add the IP address in and connect OK. I'm not sure what has changed. Where do I go to reconfigure this or can I reinstall the profile?
I can't find a tie up between the name and IP address anywhere on my machine.
Using AnyConnect 3.1.08009
ASA 8.6(1)2
08-12-2015 07:27 PM
On windows, the default profile location is in the hidden directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile.
The ASA-resident profile syncs to there upon login and any updates at the ASA end should overwrite the local copy.
08-13-2015 01:52 AM
I've found the file and in this section the IP address and Hostname are in there:
08-13-2015 05:44 AM
That is odd.
Does the name appear in your AnyConnect client VPN drop down list?
08-20-2015 07:48 AM
Yeas it does. When I connect by IP it reverts back to the name. Could it be an issue with licensing? I turns out one of the HA pair has failed!!!
08-20-2015 11:18 AM
Check if you had copied the profile.xml (or whatever name you may have customized it to) from the Primary unit to the Secondary unit.
When you create a VPN client profile, the settings that are pushed to the client are stored in this file on the ASA disk (apart from the bits that show up in the running configuration). If you have an HA pair and don't copy the files manually, client behavior may change when an HA failover occurs and they get an old profile file (or none at all - it's an optional component).
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