06-23-2020 11:36 AM - edited 06-23-2020 12:09 PM
Getting this failure a few seconds after connecting to our vpn. Has worked in previous versions of MacOS.
"The VPN client agent's DNS component experienced an unexpected error. The VPN connection has been disconnected. Please restart your computer or device, then try again.
I did that twice, still get the same error.
Solved! Go to Solution.
11-10-2020 01:14 AM
07-07-2020 04:59 AM
07-16-2020 05:44 AM
This workaround does not work for me. I've also tried different versions, including a 4.9 version I found and that fails as well (during installation). Any other ideas?
09-14-2020 03:28 PM
The latest AnyConnect Client version 4.9.0.02028 (anyconnect-macos-4.9.02028) fixed the problem for me. You should give it a try.
07-16-2020 06:41 PM
@hisaac wrote:Here's the workaround that worked for me:
- Wipe and reinstall Big Sur*
- Once you get computer setup and booted, restart computer into recovery mode
- Disable SIP by running csrutil disable in Terminal
- Restart computer into normal mode (not recovery mode)
- Open Terminal, and run sudo touch /Library/DriverExtensions
- Install AnyConnect
- Approve extensions in System Preferences when prompted, and then restart.
- VPN should be working once you boot back in!
*Step 1 may or may not be necessary. I know of others who have not needed to wipe and reinstall, but I needed to do it to fix the issue on my machine.
Thanks very much for sharing. Disabling SIP (step 3) did it for me. I did not have to re-install the OS, just the app. I tried re-enabling it afterwards and broke it again. Had to repeat the process. So had to leave SIP disabled for now until a newer release is supported. Thanks again.
12-23-2021 07:05 AM
It worked for me too. I didn't wipe my machine, so I begun on step 2, but really worked! Thank you!
09-03-2020 04:09 PM
Thank you very much for the guide. but, as soon as I have VPN Cisco launched, it starts to update itself and after that it shows up error again that it can not connect to VPN and failed.
09-04-2020 06:24 AM
As of the newer betas, the steps provided above should no longer be necessary. I've tested on the recently released beta 6, and installation worked as expected.
11-10-2020 01:14 AM
11-14-2020 05:16 PM
I just talked to support and they pointed me to the community to get the latest version of AnyConnect (anyconnect-macos-4.9.04043-predeploy-k9.dmg)... yeah, they wouldn't help get an updated version from the website, but they suggested I ask someone here for it.
12-05-2020 07:06 AM
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