Anyconnect in WIN 7 32bits do not working

[marcio.tormente]

Hello folks!

I have a customer who have some machines running windows 7 32bits, when he connect to a VPN using anyconnect, the packets are discarted, in the log say that is because the MTU size, but even when the MTU is forced to 1500, the problem remain the same.

When the custome try to conect to VPN in other WIN 7 but 64bits, working fine.

Anyone knows what can be the issue?

Thanks

[JP Miranda Z]

Hi marcio.tormente,

Can you share the exact log you are getting?

Which version of AnyConnect are you running?

Hope this info helps!!

Rate if helps you!! 

-JP-

[Aditya Ganjoo]

Hi Marcio,

Could you try reducing the Anyconnect MTU for the concerned group-policy:

For example:

hostname(config)# group-policy telecommuters attributes
hostname(config-group-policy)# webvpn
hostname(config-group-webvpn)#anyconnect mtu 1200

http://www.cisco.com/c/en/us/td/docs/security/asa/asa90/configuration/guide/asa_90_cli_config/vpn_anyconnect.html#72264

Regards,

Aditya

Please rate helpful posts and mark correct answers.

[marcio.tormente]

Hello Aditya,

This configuration that you show me, we alredy did and didn´t solve the problem.

The customer discovery that the problem was relation to a specific aplication that they have.

Thanks for all support.