cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
11497
Views
0
Helpful
3
Replies

Anyconnect no valid certificates available for authentication.

Hello,

even though anyconnect works I always get in the message history "no valid certificates available for authentication". Can someone help me solving this annoying message ?

 

Thank you

3 Replies 3

m.kafka
Level 4
Level 4

Do you connect to an ASA or to an IOS-based VPN-server?

Do you connect with TLS or IKEv2?

If IKEv2 is used,  do you have any active IKE policies configured for certificate based authentication?

Some more details might be helpful.

Another question: is it really worth the effort, just to get rid of some entries in the log/message history?

Rgds, MiKa

 

Hello,
I connect to ASA with TLS.


I have a lot of errors in event viewer, looking at the certificate's event for example:

 

Log Name:      Cisco AnyConnect Secure Mobility Client
Source:        acvpndownloader
Date:          26/08/2015 12:15:50
Event ID:      2
Task Category: Engineering Debug Details
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OLP0284.PP-WO.COM
Description:
Function: CDownloaderArgs::GetCertificateInfo
File: .\DownloaderArgs.cpp
Line: 1574
Invoked Function: CCertificateInfoTlv::Assign
Return Code: -23199733 (0xFE9E000B)
Description: CERTIFICATEINFO_ERROR_NO_DATA:No certificate data was found

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="acvpndownloader" />
    <EventID Qualifiers="9216">2</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-26T10:15:50.000000000Z" />
    <EventRecordID>9734</EventRecordID>
    <Channel>Cisco AnyConnect Secure Mobility Client</Channel>
    <Computer>OLP0284.PP-WO.COM</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Function: CDownloaderArgs::GetCertificateInfo
File: .\DownloaderArgs.cpp
Line: 1574
Invoked Function: CCertificateInfoTlv::Assign
Return Code: -23199733 (0xFE9E000B)
Description: CERTIFICATEINFO_ERROR_NO_DATA:No certificate data was found
</Data>
  </EventData>
</Event>

 


Log Name:      Cisco AnyConnect Secure Mobility Client
Source:        acvpndownloader
Date:          26/08/2015 12:15:50
Event ID:      2
Task Category: Engineering Debug Details
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OLP0284.PP-WO.COM
Description:
Function: CCertificateInfoTlv::Assign
File: ..\Common\TLV\CertificateInfoTlv.cpp
Line: 87
Invoked Function: CCertificateInfoTlv::Serialize
Return Code: -23199733 (0xFE9E000B)
Description: CERTIFICATEINFO_ERROR_NO_DATA:No certificate data was found

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="acvpndownloader" />
    <EventID Qualifiers="9216">2</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-26T10:15:50.000000000Z" />
    <EventRecordID>9733</EventRecordID>
    <Channel>Cisco AnyConnect Secure Mobility Client</Channel>
    <Computer>OLP0284.PP-WO.COM</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Function: CCertificateInfoTlv::Assign
File: ..\Common\TLV\CertificateInfoTlv.cpp
Line: 87
Invoked Function: CCertificateInfoTlv::Serialize
Return Code: -23199733 (0xFE9E000B)
Description: CERTIFICATEINFO_ERROR_NO_DATA:No certificate data was found
</Data>
  </EventData>
</Event>

 


Log Name:      Cisco AnyConnect Secure Mobility Client
Source:        acvpndownloader
Date:          26/08/2015 12:15:50
Event ID:      1
Task Category: Engineering Debug Details
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OLP0284.PP-WO.COM
Description:
Function: CCertificateInfoTlv::Serialize
File: ..\Common\TLV\CertificateInfoTlv.cpp
Line: 523
Data to serialize is empty
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="acvpndownloader" />
    <EventID Qualifiers="9216">1</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-26T10:15:50.000000000Z" />
    <EventRecordID>9732</EventRecordID>
    <Channel>Cisco AnyConnect Secure Mobility Client</Channel>
    <Computer>OLP0284.PP-WO.COM</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Function: CCertificateInfoTlv::Serialize
File: ..\Common\TLV\CertificateInfoTlv.cpp
Line: 523
Data to serialize is empty</Data>
  </EventData>
</Event>

 


Log Name:      Cisco AnyConnect Secure Mobility Client
Source:        acvpnagent
Date:          26/08/2015 12:15:50
Event ID:      2
Task Category: Engineering Debug Details
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OLP0284.PP-WO.COM
Description:
Function: CStartParameters::GetCertificateInfo
File: .\TLV\startparameters.cpp
Line: 1293
Invoked Function: CStartParameters::GetInfoByType
Return Code: -32440304 (0xFE110010)
Description: TLV_ERROR_NO_ATTRIBUTE

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="acvpnagent" />
    <EventID Qualifiers="9216">2</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-26T10:15:50.000000000Z" />
    <EventRecordID>9735</EventRecordID>
    <Channel>Cisco AnyConnect Secure Mobility Client</Channel>
    <Computer>OLP0284.PP-WO.COM</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Function: CStartParameters::GetCertificateInfo
File: .\TLV\startparameters.cpp
Line: 1293
Invoked Function: CStartParameters::GetInfoByType
Return Code: -32440304 (0xFE110010)
Description: TLV_ERROR_NO_ATTRIBUTE
</Data>
  </EventData>
</Event>

 

 

 

 

 

Hello,

Did solved you problem? I've some clients complaining about this issue. Using windows 10 and Windows 8.1.

Regards,

AM