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AnyConnect Secure Mobility Client Connection Issue

bws
Level 1
Level 1

Hello all,

I am specifically having issue of unable to connect do VPN using AnyConnect Secure Mobility Client. This issue is only happening on my Windows7 machine. All of this use to work before properly without any issue. All of sudden now I am getting below error when I initiate the AnyConnect client from last few days. The errors are as below in sequence:

1) Posture Assessment Failed: Hotscan prelogin error

2) An Error has occured while running HotScan. Please attempt to connect again

Message HIstory shows below:

Wed Feb 05 00:34:28 2014] Posture Assessment: Required for access

[Wed Feb 05 00:34:28 2014] Posture Assessment: Checking for updates...

[Wed Feb 05 00:34:30 2014] Posture Assessment: Updating...

[Wed Feb 05 00:34:32 2014] Posture Assessment: Initiating...

[Wed Feb 05 00:34:37 2014] Posture Assessment: Failed

Wed Feb 05 00:34:28 2014] Posture Assessment: Required for access
[Wed Feb 05 00:34:28 2014] Posture Assessment: Checking for updates...
[Wed Feb 05 00:34:30 2014] Posture Assessment: Updating...
[Wed Feb 05 00:34:32 2014] Posture Assessment: Initiating...
[Wed Feb 05 00:34:37 2014] Posture Assessment: Failed

Any idea whats causing this issue on my machine?

Thanks,

bws

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

What are the prelogin checks specified in your dap.xml file? Verify your client meets those checks.