Hello, I am a software engineer and have been trying to connect to my client's VPN using the AnyConnect Secure Mobility Client (version 3.1.04066) and keep receiving the error "The VPN client driver encountered an error. Please try again or restart your system."
I am on a Windows 7 system with an intel i7-2670QM cpu. My computer model is an HP Pavilion dv7.
I have tried uninstalling the software, re-installing it. I've tried restarting my system multiple times through the process. I've checked the registry and made sure the name was setup correctly. I have checked and made sure that the correct services are not enabled. I have also tried what was suggested on the support page and checked the integrity of catroot2 as well as renaming it and regenerating the folder. None of these have been able to fix my problem.
For information, this is the message history when I try to connect:
[12/8/2014 8:55:49 AM] Ready to connect.
[12/8/2014 9:27:19 AM] Contacting vpn.[hostaddressremoved].com.
[12/8/2014 9:27:22 AM] Please enter your username and password.
[12/8/2014 9:27:29 AM] User credentials entered.
[12/8/2014 9:27:30 AM] Please respond to banner.
[12/8/2014 9:27:31 AM] User accepted banner.
[12/8/2014 9:27:31 AM] Establishing VPN session...
[12/8/2014 9:27:32 AM] Checking for profile updates...
[12/8/2014 9:27:32 AM] Checking for product updates...
[12/8/2014 9:27:32 AM] Checking for customization updates...
[12/8/2014 9:27:32 AM] Performing any required updates...
[12/8/2014 9:27:32 AM] Establishing VPN session...
[12/8/2014 9:27:32 AM] Establishing VPN - Initiating connection...
[12/8/2014 9:27:33 AM] Establishing VPN - Examining system...
[12/8/2014 9:27:33 AM] Establishing VPN - Activating VPN adapter...
[12/8/2014 9:27:33 AM] Establishing VPN - Attempting to repair VPN adapter...
[12/8/2014 9:27:33 AM] Disconnect in progress, please wait...
[12/8/2014 9:28:22 AM] Connection attempt has failed.
[12/8/2014 9:28:24 AM] Ready to connect.
I have tried every kind of search I can think of to find any other solutions to try, and I cannot find anything else. Does anyone have any other recommendations of what to try in order to be able to connect to my client?
-TheJayDude
