Cannot connect to VPN but can telnet to it

[stevenriz]

We cannot connect to the corporate VPN 3005. From home, we now get the "Remote peer is no longer responding" message. BUT from home, I can telnet into the VPN without a problem as admin. Note: We had a major internet outage today and just now the T1 came back up. I have not restarted any of the equipment, maybe I should try. No config has changed. I have read a post that mentions the ARP table. I may look at this, what I need to do with it is another issue. What should I look at there and what, if anything else can cause this all of a sudden? No IP addresses have changed. Should I restart the VPN and PIX? Config as follows....

- ISP Router --> ISP Switch

- ISP Switch --> PIX

- ISP Switch --> VPN3005 (outside)

- PIX --> VPN3005 (inside)

- PIX --> internal network

Hope this isn't serious. Thank you.

Steve

srizkalla@cleanwise.com

[jfrahim]

Hi Steve,

You can try rebooting the box. things may start working. But if you are unable to establish the connection, enable IKE.IKEDBG ( severity to log 1-13) and look at the debugs to see where it is failing. You may need to launch "Log viewer" on the client as well with severity set to high

Jazib

[stevenriz]

Thank you for the reply. Turns out our T1 wasn't completely up. Once it was fixed, the VPN started working again just fine. Thanks.

Steve