Cisco AnyConnect via RDP Not calling vpn_remove_uauth: not IPv4!

[Jewgeni Uschegow]

Hi everybody,

ich have AnyConnect on the Cisco ASA 5506-X with version 9.8(4)26.

If I connect to the ASA local, it works well, but via rdp AnyConnect can't connect to ASA.

I get error: "Failed to get configuration from secure gateway. Contact your system administrator."

debug webvpn anyconnect 255

Not calling vpn_remove_uauth: not IPv4!
webvpn_svc_np_tear_down: no IPv6 ACL

sh vpn-sessiondb anyconnect

Session Type: AnyConnect

Username : User Index : 33800
Public IP : <my ip>
Protocol : AnyConnect-Parent
License : AnyConnect Premium
Encryption : AnyConnect-Parent: (1)none
Hashing : AnyConnect-Parent: (1)none
Bytes Tx : 6958350 Bytes Rx : 1838
Group Policy : GroupPolicy_GP Tunnel Group : Office
Login Time : 09:16:00 CEST Tue Dec 8 2020
Duration : 0h:03m:10s
Inactivity : 0h:00m:00s
VLAN Mapping : N/A VLAN : none
Audt Sess ID : ac1e1e02084080005fcf3640
Security Grp : none

Does somebody have the same problem? Or know what is it?

Regards,

[Mohammed al Baqari]

Hi,

It seems you don't have ip pool configured and assigned to group policy.

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[Jewgeni Uschegow]

Hello Mohammed,

thank you for your reply.

I have ip pool configured and the group policy is assigned. How I wrote it is not work only via RDP.

Regards,