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kouliscon
Beginner

CISCO router 880G and cisco vpn client issue

Hello all

i recently acquired a cisco router 880G and i have set it up so my mobile users to enter to my LAN through VPN client.

I have a strange case when 2 users with different SIM cards from the same GSM Mobile provider and usign the same profile, one can enter to my LAN through VPN and the other connects to the router but doesnt enter to the LAN.

I dont understant why.

I connected with the good USB mobile stick and run tracert to www.google.com... Results

Tracert google Good.png

And after I runned ping to a LAN server

ping LAN good.png

With the other USB Mobile stick run tracert to www.google.com and the resutls:

Tracert google bad.png

but the ping doenst work...

any idea why?

thx in advance

4 REPLIES 4
Tarik Admani
Advocate

Are you pinging the same hostname? You issued a ping for "alune" in the first example and that resolved to .226, the second ping results were to .224, can you try to ping to the same host just to make sure that the .224 server isnt down or blocking icmp?

thanks,

Tarik Admani
*Please rate helpful posts*

Hello

Both 224 and 226 are on the same network.

I realize that the issue must be from the Mobile provider. there is no other explanation because using any other type of internet connection, i can use the VPN Client to connect to the LAN.

Dont know what to say.

thx

hello again.

i wrote to the technical dep. of the mobile operator and they replied with the following message:

The problem is located in CISCO VPN Client software, because he can't handle the WWAN connections.

Yes, if you use your phone to create a hotspot, the data connection it's handeld by your phone, not by your latop/PC.

I verified again both numbers and they are configured properly - they don't have any kind of restrictions.

The root cause for these issuses lays in the VPN client software provided by Cisco and not in the Vodafone software/services.

pls let me know your opinion

thx in advance

kouliscon
Beginner

Problem is solved.

So I googled "CISCO VPN Client software and error WWAN connections.

and I found a lot of articles:

http://technet.microsoft.com/en-us/library/dd787668(v=ws.10).aspx#bkmk_cisco

https://supportforums.cisco.com/docs/DOC-14257

and I download a small program from the location

http://kasperk.it/cisco/cisco-vpn-client-for-win-7-and-wwan-devicesmobile-broadband-3g4g

and it worked !!!!

thx

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