Cisco vpn client

[Russell Pearson]

Hey there,

I have a remote user who keeps getting knocked off the vpn.

He has windows xp, with vpn client version 5.0.04.0300.

We use a 5520 for remote access.

His log message shows:

1      11:05:14.398  04/06/11  Sev=Warning/2         IKE/0xE300009B

Immature Navigation Termination due to error (Navigator:199)

2      12:05:15.324  04/06/11  Sev=Warning/3         IKE/0xE300002C

ISAKMP header invalid: Invalid version 9.6 found

3      12:05:15.324  04/06/11  Sev=Warning/3         IKE/0xE3000039

Received an invalid or malformed IKE packet: message id = 0x9D5A7769

4      12:12:03.572  04/06/11  Sev=Warning/2         IKE/0xE300009B

Immature Navigation Termination due to error (Navigator:199)

5      14:17:51.313  04/06/11  Sev=Warning/2         IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

6      14:17:51.313  04/06/11  Sev=Warning/2         IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

7      14:17:51.813  04/06/11  Sev=Warning/2         IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

8      14:17:51.813  04/06/11  Sev=Warning/2         IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

9      14:17:51.813  04/06/11  Sev=Warning/2         IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

10     14:17:52.313  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

11     14:17:53.812  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

12     14:17:55.312  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

13     14:17:55.312  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

14     14:17:55.812  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

15     14:17:56.312  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

16     14:17:56.812  04/06/11  Sev=Warning/3        IKE/0xE3000069

Failed to send 88 bytes to x.x.x.x, error = 0xFFFFFFF0

17     14:17:56.812  04/06/11  Sev=Warning/2        IPSEC/0xE3700003

Function CniInjectSend() failed with an error code of 0xa4510009 (IPSecDrvCB:846)

18     14:17:58.812  04/06/11  Sev=Warning/3        CM/0xA3100027

Adapter address changed from 192.168.1.101.  Current address(es): 192.168.46.92.

19     14:17:58.812  04/06/11  Sev=Warning/3        IKE/0xE3000069

Failed to send 72 bytes to 206.72.108.194, error = 0xFFFFFFF0

20     14:17:58.812  04/06/11  Sev=Warning/3        IKE/0xE3000069

Failed to send 80 bytes to 206.72.108.194, error = 0xFFFFFFF0

21     14:18:00.812  04/06/11  Sev=Warning/2        CVPND/0xA3400015

Error with call to IpHlpApi.DLL: DeleteIpForwardEntry, error 87

22     14:18:00.812  04/06/11  Sev=Warning/2        CVPND/0xA3400015

Error with call to IpHlpApi.DLL: DeleteIpForwardEntry, error 87

[mvsheik123]

Hi,

How the remote user connecting. Using a using a wireless broadband connection or via DSL/cable from home. I had this issue before with old linksys router and this may be due to

1. The router at home location may be dropping connection due to its security features (like DOS protection)

2. Wireless drivers are not upto date.

hth

MS