Cisco VPN Version 4.2 Issues

[Translator]

For weeks now I have been running issues with some different user workstations working in the Home Office mode that use the Cisco VPN Version 4.2 client by throwing the message I have added to this forum, providing support for restarting a computer or pc, unplugging the network cable, resetting the router from your ISP, logging in configuration, and deleting the registration in the Message History tab, reinstalling the Cisco VPN app, and yet the incident is not normalized. i would like any specialist or community to please help me, as until now I can praise Cisco VPN as one of the best ones today. 

[MHM Cisco World]

what is client OS ?

[Translator]

Hello Estimated, the Operating System with which this incident occurs is Windows 7 and Windows 10