Clearquest Access via WebVPN

[csco10865546]

HI Guys,

When accessing the ClearQuest web  application via the Cisco WebVPN that javascript is rewritten to allow access to  it via the WebVPN. The rewritten javascript is no longer functioning but no  errors are logged with the javascript debugger. It is possible that the  javascript is not 100% standards compliance, for example a missing semi colon at  the end of a single statement between a set of braces. The code cannot be  adjusted as it a third party product. Is there a work around that will stop the  javascript being rewritten and what security impact may this  have ?

Thank you

[Nicolas Fournier · Accepted solution]

Hi,

This usually points to Java mangling problem on the ASA.

To prevent this from happening, just smart-tunnel your bookmark to the Clearquest application as shown in the following picture:

It will prevent the ASA from mangling your application and it should work like if you were connected to it from your Local LAN.

Regards,

Nicolas

[csco10865546]

Thanks a lot Nicholas,you a re a Genius.

It has fixed the problem for IE but Firefox still doesnt work.

Regards,

Kolade

[Nicolas Fournier]

Hi Kolade,

Smart-tunnel should work for both IE and FF so it is weird it doesn't work with the later.

Do you also get a popup when clicking on the link with FF?

If you do, I would maybe try with another java version (Smart tunnels are running as a Java Applet) and upgrade my ASA software to the latest interim in the branch you currently are as I remember a couple of bugs that prevented the smart-tunnel to start with FF.

Having a look at the Java  console might also show you why the applet is not loading.

Regards,

Nicolas

[POISVERTC]

Hi,

great to read... We have a similar issue to access CQ V8 and CLM V4.0.6.

Can you, please, confirm that this bookmark update has to be done on the VPN Server ?

Thanks,

Christine

[Nicolas Fournier]

Hi Christine,

Correct, the update of the bookmark needs to be done on the ASA itself.

Nicolas