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error on connecting to anyconnect Failed to create sesson manager entry

rockey
Level 1
Level 1

Hi

In our environment ASA installed and user get error message when they connect anyconnect vpn " Failed to create sesson manager entry".

 

when I checked on asa :-

 

sh vpn-sessiondb anyconnect
sh vpn-sessiondb summary

 

nothing showing.

 

please help on this.

6 Replies 6

balaji.bandi
Hall of Fame
Hall of Fame

Can you provide us more information :

 

1. ASA  Model of the Devices.

2. what is the ASA OS code running ?

3. Any connection version.

4. what is the Operating system used to installed any connect as client ?

 

is this working setup failed ? or new setup ?

 

BB

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Hi Rockey,

 

I hardly believe it will occur because of client side activities like hibernating laptop entire week and using daily.

Here what happening is session may created and user trying to create one more session using the credentials.

Try to restart the cisco anyconnect service to fix.

 

 

Regards,

Salesh MS

Did you find any solution to this problem?

Currenlty having the same issue. Reloading didn't work

This is most likely CSCvw34277 bug. Are you saying that reloading the *ASA* didn't help? Hard to believe.

 

Yes, it didn't help we did reload of the firewall. The one which is hard to believe is cisco doesn't have fix for this

You need to check if everything is ok with licensing. Is it Firepower or old good ASA box? Check:

show versionshow license allshow vpn-sessiondb license-summary

 

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