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failed to install Cisco VPN client 5.0.07.0440 on win 7 64bit [Error 1722]

ozjacky
Level 1
Level 1

Hi Gurus,when I tried to install Cisco VPN Client 5.0.07.0440 on Win 7 64bit, the system would pop up an Error 1722( Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) at the last stage of copying files. Then it would roll back .

I had tried to clean the temp files, restart windows installer services, and also re-register the MSIEXEC file. However, it would still pop up the error during the installation. For our company, it is a common issue. So, could you please offer me some advice on this?

3 Replies 3

Jatin Katyal
Cisco Employee
Cisco Employee

Couple of things that could prevent the installation.

# There might be corrupt files in the MSI installer package.

# Third-party application or antivirus

Are you facing this issue only only on this machine. Have you tried any other?

Jatin Katyal


- Do rate helpful posts -

~Jatin

Thank you for your reply.

I had checked the software again and found out.

1. The MSI installer package is fine, because I can install the software on another PC.

2. It is not like that, because I can start the installation procedure and run it smoothly until on the 88% of copying files.

For now, I had only found this issue on one PC.

Thanks.


I have exactly the same problem.  Have you found a solution yet?