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IE10, SSL VPN from an RV220W will not install

road_biker
Level 1
Level 1

When trying to use the SSL-VPN from an RV220W, on Windows 7 64bit SP1 , I am cannot get beyond the message "64bit Internet Explorer is required to install this application".  No Active-X install happens and the SSL-VPN has never been initiated.

I see other threads on here, such as the following, and have tried the settings listed in the threads, but nothing will work.

https://supportforums.cisco.com/discussion/11585316/ssl-vpn-issues-internet-explorer

What I've set:

-Added the site to IE10's trusted sites.

-Set security to low on Trusted sites.

-Enable Enhanced Protected Mode (and rebooted).

-Enable Protected Mode -- For Trusted Sites.

-64 and 32 bit Java are up to date.

-Have Microsoft Visual C++ redistributables installed, for 2005, 2008, 2010 and 2013. Both 32 and 64.

 

Am I missing something?  The above (and other) threads are from several years ago.

1 Reply 1

road_biker
Level 1
Level 1

I'll answer my own question, I got this working on IE11.

On the Windows 7 machine in question, I have:

-Added the site to IE11's trusted sites.

-Set security to Low on Trusted sites. Intend to play with this and see how high it can go.

-Tools > Internet Options > Advanced Tab > Security > Enable Enhanced Protected Mode (and rebooted). This makes IE11 (or 10) run only in 64bit mode.

- Tools > Internet Options > Security Tab > Enable Protected Mode.

-64 bit Java installed. Java 7 Update 67.

-Have Microsoft Visual C++ redistributables installed -- 2005, 2008. Note: 64 bit only installed.

-- 2005: no explicit version listed.

-- 2008 has 3 versions installed: 9.0.30729.6161, 9.0.30729.4181 and 9.0.30729.61651

- I also set Tools > Internet Options > Advanced Tab > Security > Allow Software to run or Install even if the signature is invalid. Not sure this mattered, but I intend to disable it after things install the first time. EDIT: This setting is not needed. The Active-Xs Install and uninstall with it unchecked.

-IE Emulation (F12 key): This is the key/big secret, it works different in IE11 than in IE10:

-- F12 Key > Scroll down to Emulation (funky looking icons on the LH side) > Document Mode = 9, User Agent String = default (no change). If you change it when on the VPN Tunnel/Portal webpage, then the screen redraws and the two installs start right away.