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packet drops over DMVPN ipsec tunnel

nuinoahmed
Level 1
Level 1

Hello all,

I have following setup.    2 main sites (Site A and Site B) (VPN concentrator) and several remote sites.

Each remote site have a GRE tunnel with 2 ipsec tunnels to each main site.

On one of the remotes site we got compalins and we found out packets drops on the ipsec tunnel between this remote site and one on the main site (Let say site A), while ipsec tunnel to site B is clean.

Ping between site A and remote site on the internet (using public ip address) is ok with no packet drops. So it is not ISP issue.  my ping test over ipsec tunnel is with several packet size starting 60 bytes and I always see packet drops.

Here is the configs (Partial)

Site A: 7204vxr 12.4(24)T2

===================

interface Tunnel10

ip address 173.32.8.2 255.255.255.0

no ip redirects

ip flow ingress

ip nhrp authentication XXXXXX

ip nhrp map multicast dynamic

ip nhrp map 173.32.8.1 203.14.112.189

ip nhrp map multicast 203.14.112.189

ip nhrp network-id 10

ip nhrp holdtime 600

tunnel source GigabitEthernet0/1

tunnel mode gre multipoint

tunnel key 10

tunnel protection ipsec profile DMVPN_PROF

interface GigabitEthernet0/1

description ISP 1

ip address 89.3.11.244 255.255.255.248

ip flow ingress

ip nat inside

ip virtual-reassembly

ip route-cache policy

ip policy route-map clear-df

duplex full

speed 1000

media-type rj45

negotiation auto

Site B: 7204vxr 12.4(24)T2

===================

interface Tunnel10

ip address 173.32.8.1 255.255.255.0

no ip redirects

ip flow ingress

ip nhrp authentication XXXXX

ip nhrp map multicast dynamic

ip nhrp network-id 10

ip nhrp holdtime 600

tunnel source GigabitEthernet0/1

tunnel mode gre multipoint

tunnel key 10

tunnel protection ipsec profile DMVPN_PROF

interface GigabitEthernet0/1
description INTERNET ISP2
ip address 89.3.18.116 255.255.255.248
ip flow ingress
duplex full
speed 1000
media-type rj45
negotiation auto

Remote site: 1841 12.4(15)T7

=====================

interface Tunnel3

description Connection to VPN ConC

bandwidth 256

ip address 173.32.8.87 255.255.255.0

no ip redirects

ip mtu 1300

ip nhrp authentication XXXXXX

ip nhrp map 173.33.8.1 89.3.18.116

ip nhrp map multicast 89.3.18.116

ip nhrp map 173.33.8.2 89.3.11.244

ip nhrp map multicast 89.3.11.244

ip nhrp network-id 3

ip nhrp holdtime 600

ip nhrp nhs 173.33.8.1

ip nhrp nhs 173.33.8.2

tunnel source FastEthernet0/0

tunnel mode gre multipoint

tunnel key 3

tunnel path-mtu-discovery

tunnel protection ipsec profile DMVPN_PROF

tunnel bandwidth transmit 128

tunnel bandwidth receive 256

interface FastEthernet0/0

description Connection to ISP 3

bandwidth 256

ip address 87.45.27.130 255.255.248.0

speed 100

full-duplex

All was working fine until few days ago.

There is many other remote site with simlar setup working fine with no drops.

When I look to the VPN concentrator with drops Site A, I am seeing:

SiteA#show pas isa interface
VPN Acceleration Module Version II+ in slot : 3
        Statistics for Hardware VPN Module since the last clear
         of counters 3974 seconds ago
       74969347 packets in                    74969346 packets out          
    41510632572 bytes in                   41136609103 bytes out            
          18864 paks/sec in                      18864 paks/sec out         
          83561 Kbits/sec in                     82808 Kbits/sec out        
              0 pkts compressed                      0 pkts not compressed  
              0 bytes before compress                0 bytes after compress 
          1.0:1 compression ratio                1.0:1 overall
          43708 commands out                     43708 commands acknowledged
        Last 5 minutes:
        5735788 packets in                     5735786 packets out          
          19119 paks/sec in                      19119 paks/sec out         
       88939410 bits/sec in                   88086550 bits/sec out         

Errors:
   ppq full errors         :      513   ppq rx errors           :       11              <<<<<<<<<<<<<<<< ???
   cmdq full errors        :        0   cmdq rx errors          :        0
   ppq down errors         :        0   cmdq down errors        :        0
   no buffer               :        0   replay errors           :    47800                 <<<<<<<<<<<<<<< ???
   dest overflow           :        0   authentication errors   :       17
   Other error             :        0   Raw Input Underrun      :       11
   IPSEC Unsupported Option:        0   IPV4 Header Length      :        0
   ESP Pad Length          :       11   IPSEC Decompression     :        0
   AH ESP seq mismatch     :        0   AH Header Length        :        0
   AH ICV Incorrect        :        0   IPCOMP CPI Mismatch     :        0
   IPSEC ESP Modulo        :        0   Unexpected IPV6 Extensio:        0
   Unexpected Protocol     :        0   Dest Buf overflow       :        0
   IPSEC Pkt is fragment   :        0   IPSEC Pkt src count     :        0
   Invalid IP Version      :        0   Unwrappable             :        0
   SSL Output overrun      :        0   SSL Decompress failure  :        0
   SSL BAD Decomp History  :        0   SSL Version Mismatch    :        0
   SSL Input overrun       :        0   SSL Conn Modulo         :        0
   SSL Input Underrun      :        0   SSL Connection closed   :        0
   SSL Unrecognised content:        0   SSL record header length:        0
   PPTP Duplicate packet   :        0   PPTP Exceed max missed p:        0
   RNG self test fail      :        0   DF Bit set              :        0
   Hash Miscompare         :        0   Unwrappable object      :        0
   Missing attribute       :        0   Invalid attrribute value:        0
   Bad Attribute           :        0   Verification Fail       :        0
   Decrypt Failure         :        0   Invalid Packet          :        0
   Invalid Key             :        0   Input Overrun           :        0
   Input Underrun          :        0   Output buffer overrun   :        0
   Bad handle value        :        0   Invalid parameter       :        0
   Bad function code       :        0   Out of handles          :        0
   Access denied           :        0   Out of memory           :        0
   NR overflow             :        0   pkts dropped            :      541

Warnings:
   sessions_expired        :        0   packets_fragmented      :        0
   general                 :        0   compress_bypassed       :        0

HSP details:
   hsp_operations          : 254044712   hsp_sessions            :      799

When I clear counters I still see "ppq full errors" and "replay errors" increasing on Site A  while it is clean with Site B.

Any one knows what those counters mean and if they are related to problem I am seeing?

Thanks in advance.

1 Reply 1

David Rosener
Level 1
Level 1

I ran into a similar issue when I set up a DMVPN last fall. I found the hub router did not have adequate memory to handle the level of encryption I put configured on the tunnel. I ended up removing most of the encryption and the router stopped dropping packets. Can you provide a Show Version output for Site A?

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