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PPP authentication issue

mary_odriscoll
Level 1
Level 1

I am trying to authenticate 2 routers - the passwords and username on both ends are 100% correct but I am still getting this error message below:-

(I have been trying to get these 2 routers working all day but to no avail, any help would be great)?

*Mar 1 00:22:33: Se1/0:0 PPP: Phase is AUTHENTICATING, by both

*Mar 1 00:22:33: Se1/0:0 CHAP: Using alternate hostname EFT_ISDN_2620

*Mar 1 00:22:33: Se1/0:0 CHAP: O CHALLENGE id 17 len 34 from "EFT_ISDN_2620"

*Mar 1 00:22:33: Se1/0:0 CHAP: I CHALLENGE id 13 len 34 from "dscfa_partner"

*Mar 1 00:22:33: Se1/0:0 CHAP: Waiting for peer to authenticate first

*Mar 1 00:22:33: Se1/0:0 CHAP: I RESPONSE id 17 len 34 from "dscfa_partner"

*Mar 1 00:22:33: Se1/0:0 CHAP: Unable to validate Response. Username dscfa_par

tner: Authentication failure

*Mar 1 00:22:33: Se1/0:0 CHAP: O FAILURE id 17 len 26 msg is "Authentication fa

ilure"

*Mar 1 00:22:33: Se1/0:0 PPP: Phase is TERMINATING

*Mar 1 00:22:33: Se1/0:0 LCP: O TERMREQ [Open] id 50 len 4

*Mar 1 00:22:33: Se1/0:0 LCP: I TERMACK [TERMsent] id 50 len 4

*Mar 1 00:22:33: Se1/0:0 LCP: State is Closed

*Mar 1 00:22:33: Se1/0:0 PPP: Phase is DOWN

*Mar 1 00:22:33: Se1/0:0 PPP: Phase is ESTABLISHING, Passive Open

*Mar 1 00:22:33: Se1/0:0 CHAP: Using alternate hostname EFT_ISDN_2620

2 Replies 2

spremkumar
Level 9
Level 9

hi

can u post out the configs of both the routers ?

regds

Resolved, the customer had the wrong password after all this time. Thanks anyway