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Quick VPN no longer works with RV042G

Hi, I have a Lenovo Thinkpad X220 running Win 7 pro.  It had been working with QuickVPN for a few years.  A few weeks ago, I had to reset the router to factory and now it is no long working.  When I try to get QVPN to connect, it just time out and give me the generic error message no ip address, bad user name etc.  I originally though the problem is with the RV042G.  I triple checked my settings (enable icmp, vpn user name and password is correct, import the certificate) and it seems fine.  I looking the logs on the RV042G and see that there is no traffic from the ThinkPad's IP.  Can anybody give me a hint on how to diagnose this problem?

 

tx

 

 

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On the machine with qvpn, I

On the machine with qvpn, I can ping the rv042g and get a reply.  but when I look at the rv42g log (all of the logs, incoming, outgoing vpn etc) I don't see the ip address of the machine with qvpn at all.  This is very puzzling.