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Unable to connect to Cisco AnyConnect VPN from India

syerrawa
Cisco Employee
Cisco Employee

Hi I am unable to connect to VPN via Cisco AnyConnect. I keep getting the message "Connection attempt has failed".

Please note that i have internet enabled and everything else works great. I am using a Cisco provided laptop Lenovo T430. Please help me.

 

Thanks

Sachin

2 Replies 2

David paull
Level 1
Level 1

Where are you getting this error?

When are you getting this error?

Does the network block requests from your area?

You're connecting FROM India, but where are you connecting to?

Do you manage the network?  If not, do you have support available?

Do you collect syslog events that you can look at?

Is it an authentication failure or another failure?

Is there Posture Assessments being done?  If so, what are they?

Do the logs from monitoring / collection nodes (MNT, CAM/CAS, ETC) show a reason for failure?

 

Typically this would be something that starts at a Tier I support level and works its way up the chain from there.  There are just so many possibilities from the data that you gave us, and so much being left out it's impossible to begin to ascertain what could be amiss.

willieaames25
Level 1
Level 1

Do you have a Group Policy option on india vpn which is configured that only works with SSL-Client and SSL-clientless?