Users VPN drops after every 5 mins

[mahesh18]

                   Hi everyone,

We have user whose remote VPN drops after every 5 mins.

Need to know whats things i can check to troubleshoot the issue?

User connects by RSA Token.

ISP connection is ok its not issue.

Any thing i can check in ASA ?

Thanks

Mahesh

[sjbdallas · Accepted solution]

On the client side, have you tested wired vs wireless to see if the problems exists in both?  If it's only one of them but not the other, try updating the drivers.  Also, if it's windows 7, take a look at the power settings in control panel.  I've seen where agressive power settings will shut off the network port when idle.  Not that big of a deal in a LAN environment but it wreaks havoc on VPN.

[mahesh18]

Hi Steven,

Thanks for reply.

I check with user it was wirless issue at site.

Wi fi was dropping the conenction.

Regards

Mahesh