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VPN client can't connect Reason 440: Driver Failure

alter-sol
Level 1
Level 1

VPN Client can't connect. Was working for a very long time. Perfromed a windows repair of the OS and as a result the client won't connect anymore.

Windows 7 64bit

VPN Client Verison 5.0.07.0290

When i try to connect I get "Secure VPN Connection terminated locally by the Client. Reason 440: Driver Failure

If I view the logs I get this message reapeatidly over and over again.

1      11:54:31.899  03/08/14  Sev=Warning/2 CVPND/0xE3400003
Function CreateFile failed with an error code of 0x00000002(DRVIFACE:772)

2      11:54:32.398  03/08/14  Sev=Info/6 GUI/0x63B00011
Reloaded the Certificates in all Certificate Stores successfully.

3      11:54:32.710  03/08/14  Sev=Warning/2 CVPND/0xE3400003
Function CreateFile failed with an error code of 0x00000002(DRVIFACE:772)

4      11:54:33.225  03/08/14  Sev=Warning/2 CVPND/0xE3400003
Function CreateFile failed with an error code of 0x00000002(DRVIFACE:772)

5      11:54:34.239  03/08/14  Sev=Warning/2 CVPND/0xE3400003
Function CreateFile failed with an error code of 0x00000002(DRVIFACE:772)

When I attempt a connection the log shows

6      11:54:35.034  03/08/14  Sev=Info/4 CM/0x63100002
Begin connection process

7      11:54:35.034  03/08/14  Sev=Warning/2 CVPND/0xE3400028
Function StartService: CVPNDRVA failed with an error code of 0x0000001F(DRVIFACE:849)

8      11:54:35.034  03/08/14  Sev=Critical/1 CM/0xE3100004
Failed to initialize the ipsec driver! Returned 1

--------------------------------------------------------------------------------

Steps I have taken..

uninstall/reinstall

uninstall/ reinstall remove all directories

uninstall/ install via msi

check registry to show the correct name of the driver

confirmed ICS is disabled

manually enabled vpn network adapter and attempted a connection

enabled routing and remote access service

 

 

 

2 Replies 2

Poonam Garg
Level 3
Level 3
Alter, 1.Uninstall Cisco VPN Client 2.Reboot 3.Re-install Cisco VPN Client Release 5.0.07.0440 on your PC. HTH

Any other ideas? that didn't do the trick.I feel like it's not a cisco issue. I feel like its a windows issue. But i don't know how to really trouble shoot this any further as I don't know what windows components are required.