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VPN Client Connection Terminated

admin_2
Level 3
Level 3

I am new to the Cisco PIX and I am having an issue with connections dropping. We are using a 515e on 6.2 and my laptops are using VPN Client 4.0 and Radius thru IAS on W2K3 Server. At about 30 minutes a window pops up indicating "Secure VPN Connection Terminated by Peer. Reason:(Reason not Specified by Peer)". I have combed thru the configuration settings and parameters of the Cisco and my connection on the Radius server and am unable to find anything to help. Any help would be appreciated.

Thanks,

Warren

1 Accepted Solution

Accepted Solutions

On the PIX515 if you do a "show vpngroup" what is the "max-time" setting configured for? If it is not configured you may want to do a vpngroup max-time for the clients in the group. You can aslo adjust the max-idle here as well. While troubleshooting, maybe set both to 3600 seconds (1 hour) to see if you get disconnected. Then adjust your idle-time down (you can set it to 0 if you never want clients to idel time out) and see what happens.

Matt

View solution in original post

5 Replies 5

mlinsemier
Level 1
Level 1

It sounds like IETF RADIUS Attribute [027] Session-Timeout is set to 30 minutes, which disconnects every session after 30 minutes regardless if they are idle or not. I don't have IAS, but on Cisco ACS 3.2, this is where you would setup the maximum time you would want a client connected.

Matt

Not applicable

I have checked all settings on Cisco and in IAS connection and I find no reference to a maximum time limit or 30 minutes. Is there a command line function I can do to look this up?

Warren

On the PIX515 if you do a "show vpngroup" what is the "max-time" setting configured for? If it is not configured you may want to do a vpngroup max-time for the clients in the group. You can aslo adjust the max-idle here as well. While troubleshooting, maybe set both to 3600 seconds (1 hour) to see if you get disconnected. Then adjust your idle-time down (you can set it to 0 if you never want clients to idel time out) and see what happens.

Matt

Not applicable

Thanks for the help on the command. The result was a "max-time" of 1800 (30 Minutes). I have bumped it to 3600 and am now testing.

Warren

Not applicable

I completed my testing and that solved the problem. Thanks for your help.

Warren