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Beginner

VPN will not open or connect

Hi,

I'm running VPN Client 5.0.07.0440 on a Windows 7 Pro HP TouchSmart. The .pcf file is the same iI am using on many other machines. When I double click the icon, the window opens up, but when I double click the connection entry, the dialog box says "connecting to security gateway at xxx.xxx.xxx.xxx for a few seconds and then says "Not connected."  I can't even get to the log-in screen I normally can. This is a new computer set-up. All updates are downloaded for windows. 

I've uninstalled the client and re-insatlled it re-booting after every step. I've pinged the address and had no problems. Running Avast, Malwarebytes as on other machines. No other security software. My VPN is enabled in my Network Connections. 

 

Never had this problem after many machines. Any help would be greatly appreciated. 

 

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