webvpn error 404

[ovidio.catrina]

hy there

i have a failure on my asa

i have configured webvpn on the inside and outside interfaces and customized the portal.

on the inside interface it works as it should but on the external interface from the internet i put in my explorer the IP of the external interface https://xxx.xxx.xxx.xxx it appears the certificate warning, I accept it and then it gives the 404 error.

i tried to debug http but doesnt appear nothing :S

someone has a tip how to solve this¿?

[Rudy Sanjoko · Accepted solution]

try to use debug webvpn webservice command instead of debug http.

http://www.cisco.com/en/US/docs/ios/12_4t/12_4t11/htwebvpn.html#wp1059778

[ovidio.catrina]

will try

thkx.

[Rudy Sanjoko]

don't forget to post the output from that debug command here, if you still need help troubleshooting the issue,

[ovidio.catrina]

i dont have that option

i only have

intranet# debug webvpn ?

  <1-255>

  anyconnect      webvpn anyconnect debugging

  chunk           webvpn chunk debugging

  cifs            webvpn cifs debugging

  citrix          webvpn citrix debugging

  compression     webvpn (anyconnect) compression debugging

  cstp-auth       webvpn cstp-auth debugging

  customization   webvpn customization debugging

  failover        webvpn failover debugging

  html            webvpn html debugging

  javascript      webvpn javascript debugging

  kcd             webvpn kcd debugging

  mus             webvpn MUS debugging

  nfs             webvpn nfs debugging

  request         webvpn request debugging

  response        webvpn response debugging

  session         webvpn session debugging

  transformation  webvpn transformation debugging

  url             webvpn url debugging

  util            webvpn util debugging

  xml             webvpn xml debugging

[Rudy Sanjoko · Accepted solution]

debug webvpn should be enough to give you information regarding the error.

[ovidio.catrina]

I have done debug webvpn 255 before and tried a couple of times to open the web to create some traffic and it doesnt shows anything on the debug :S

it appears the certificate, i accept it and then error 404.

[Rudy Sanjoko · Accepted solution]

can you post your config here? and refer below to other thread that has similar issue with yours,

https://supportforums.cisco.com/thread/2185638

[ovidio.catrina]

someone to help¿?

[Rudy Sanjoko]

thank you for the rates, but you shouldn't mark the post as Answered if you are still expecting help from someone

[ovidio.catrina]

i missclicked

[ovidio.catrina]

i made it work, i had to deactivate DTLS and started to work.