Kent Wong is the product manager for the Cisco Technical Support Mobile App. In this role, he has led multiple releases of the Cisco Technical Support iPhone, iPad, and Android apps while gaining industry recognition for the apps. He has over 12 years of industry experience in enterprise software, with the last 7 years at Cisco. He holds a bachelor's degree in management information systems from San Jose State University, and also holds a certification as a Scrum Product Owner.
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